Camp Guide

• Share the Camp Information with the adult(s) dropping off and picking up your camper. TIP: Adult(s) dropping off and picking up should print or save to their phone for easy access to the Camp Drop-Off and Pick-Up Maps.
• Mark your campers belongings with their name (a phone numbers helps too!)
• Read your Camp Letter under the tab below.

All campers must pack a lunch and a reusable water bottle. Snack will be provided.

• • Please label lunch boxes and reusable water bottles with camper’s name.
  • For 4yr-Kindergarten: 4yr-Kindergarteners have a 30-40 minute rest period each day. You may pack them a small pillow and/or blanket (preferably fitting in their backpack) to make them feel comfortable during this time. A spare pair of clothes is also a good idea.

Campers should wear comfortable shoes and weather-appropriate clothing. We spend a lot of time outside hiking and playing games, even if it is cold. Please send campers with coats, hats, gloves or anything else they will need to be comfortable outside.

• Lobby opens at 8:45am, Classrooms open at 8:50am
• Full Day Camp begins at 9:00am each day, with drop-off beginning at 8:45am.
• You will enter through the Education Entrance Gate 1 on Erkenbrecher Avenue (see Map on ticket).
  • If the gate is not open, please use the gate code (also found on your confirmation and reminder emails)
    • Gate Access Code: 21255#
• Each day of camp, bring your camper to their assigned classroom.  Curbside pick up/drop off is not available during Winter Camp.
  • See Room Assignments listed below. Classroom assignments will also be posted on the white board in the lobby of the Education Center.
  • Education staff will be on hand to assist.
  • You can add or change any pick-ups or contacts directly with your instructors.

Room assignments for February Holiday Camp

• 4&K A -Dart Frog
• 4&K B – Leafcutter Ant
• 1st-2nd A – Kapok
• 1st-2nd B – Cacao
• 3rd-4th A – Bromeliad
• 5th-8th A – Orchid/Fig

• Full Day Camp ends at 4:00pm each day, with pick-up beginning at 3:45pm.
• Enter through the Education Entrance Gate 1 on Erkenbrecher Avenue.
  • If the gate is not open, please use the gate code (also found on your confirmation and reminder emails)
    • Gate Access Code: 21255#
• Park and enter the building to pick up your child. Curbside pick up/drop off is not available during Winter Camp.
• Have your photo ID at hand. Campers will only be released to those listed at check-in with a photo ID.

If you would like to stay at the Zoo during or after your program, all vehicles must move to a visitor parking lot (Vine Street Parking Lot or next available lot).

Parking and admission rates will apply. Zoo Members may use their membership.

• Please note, the Zoo opens at 10:00am (no early entry in December).

• For Full Day Camp, you may only drop off late or pick up early at noon. Noon is the only time we plan on being in the classroom at a set time. At all other times we may be out in the Zoo.
• Please notify your instructor if you will be dropping off or picking up at noon.
• If picking up outside of lunch time, please expect to drop-off or pick-up your camper out in the Zoo. Add approximately 10-15 walking time.
• Call 513-559-7730 to give us an approximate time of arrival, and we can find your camper location for you before you arrive.
• If you are running late, please call 513-559-7730, so we may inform the camp instructor.

• Campers will be dropped off and picked up at the Harold C Schott Education Building at 56 Erkenbrecher Ave, Cincinnati, OH 45220.
• You will enter through the Education Entrance Gate 1 on Erkenbrecher Avenue .
  • If the gate is not open, please use the gate code (also found on your confirmation and reminder emails)
    • Gate Access Code: 21255#
• Bring your camper to their assigned classroom.

Map to Education Building

Safety Reminders

• Campers should have a reusable water bottle to stay hydrated throughout the day.
• Campers will be outdoors in all weather, so should wear weather-appropriate clothing to stay warm and dry.
  • Umbrellas are not recommended for rainy days- rain jackets are preferred.
• All Zoo staff are first aid/CPR trained.
• All instructors will have a radio with them at all times to contact camp managers if any issues arise.

Inclement Weather

Programs occur rain or shine. In case of extreme inclement weather, the Cincinnati Zoo will contact all participants via email by 8:00am the day of the program. If a program is cancelled due to extreme weather the Zoo will do its best to create a make-up class or will refund for cancelled days.

• Camp supervisors and Security will be monitoring weather conditions and communicating with staff.
• For thunder and lightning in the area, all groups move indoors.
• If a tornado warning or watch is called, groups will seek shelter immediately at the closest tornado shelter building.

Rescheduling

• For camp, you may make changes to the topics and date of your camp up to 14 days before camp, as long as there is room in the topic/date you are looking to change to.

Cancellation Policy

• For camp, you may make changes to the topics and date of your camp up to 14 days before camp, as long as there is room in the topic/date you are looking to change to.
• Programs cancelled by the registrant at least two weeks in advance of the program date may now receive a refund.
• Refunds or credits are no longer available for programs cancelled by the registrant within two weeks of the program date.

Waitlist Policy

• When a program sells out, the waitlist automatically opens. When space becomes available for a week, we will call/email the first person on the waitlist for that week. If they want it, they get it; if they don’t, or do not respond, we move to the next person on the waitlist.
• There is no charge to be placed on the waitlist.
• You only need to add your child’s name for one group on the week(s) you want. You do not need to waitlist for groups A, B, and C.
• You will only be contacted if a space becomes available for your camper.
• We will contact waitlisted campers up to the Friday before the camp week starts.

We get a lot of items at the end of each week that need to be reunited with their owners. Please make sure to put your camper’s name on their belongings (water bottles, lunch boxes, rain jackets, umbrella).

If your camper has lost something, please give us at call at: 513-559-7730.

Items in our lost and found will be kept for 60 days. After that time, unclaimed items will be donated.

• Read your Camp Guide under Camp Guide & Room Assignments.
• Share the Camp Information with the adult(s) dropping off and picking up your camper. TIP: Adult(s) dropping off and picking up should print or save to their phone for easy access to the Camp Drop-Off and Pick-Up Maps.
• Check that names on Authorized Pick-Up List match the photo ID that will be presented to Zoo staff.

• If you need to make any corrections, additions, or deletions to the Authorized Pick Up List, please email us at [email protected]or call 513-559-7730.

• • Any changes/additions can be given directly to your instructor the morning of drop-off.
• Mark your camper’s belongings with their name (a phone number helps too!)

• All campers must pack a lunch and a reusable water bottle. Snacks will be provided every day.
  • Please label lunch boxes and reusable water bottles with camper’s name.
• Campers should wear comfortable shoes and weather-appropriate clothing. We spend a lot of time outside hiking and playing games, even if it is cold. Please send campers with coats, hats, gloves or anything else they will need to be comfortable outside.

• Full Day Camp begins at 9:00am each day, with drop-off beginning at 8:45am.
• You will enter through the Education Entrance Gate 1 on Erkenbrecher Avenue (see Map on ticket).
  • If the gate is not open, please use the gate code (also found on your confirmation and reminder emails)
    • Gate Access Code: 11626#
• Each day of camp, bring your camper to their assigned classroom.  Curbside pick up/drop off is not available during Winter Camp.
  • See Room Assignments listed below. Classroom assignments will also be posted on the whiteboard in the lobby of the Education Center.
  • Education staff will be on hand to assist.
  • You can add or change any pick-ups or contacts directly with your instructors.

4yr-Kindergarten – Camp Guide

1. 1.  Macaw  (lobby level)
   2. Sloth (lobby level)
   3. Dart Frog (lobby level)
   4. Leafcutter Ant (lobby level)

1st-2nd Grade – Camp Guide

1. 1. Blue Morpho  (lobby level)
   2. Kapok (lower level)
   3. Cacao (lower level)
   4. Bromeliad (lower level)

3rd-4th Grade – Camp Guide

A & B: drop-off and pick-up in Frisch’s Theater

5th-6th Grade – Camp Guide

1. 1. Fig (lower level)

7th-8th Grade – Camp Guide

1. 1. Orchid (lower level)

• Full Day Camp ends at 4:00pm each day, with pick up beginning at 3:45pm.
• Enter through the Education Entrance Gate 1 on Erkenbrecher Avenue.
  • If the gate is not open, please use the gate code (also found on your confirmation and reminder emails)
    • Gate Access Code: 11626#
• Park and enter the building to pick up your child. Curbside pick up/drop off is not available during Winter Camp.
• Have your photo ID at hand. Campers will only be released to those listed on the Authorized Pick-Up form with a photo ID.
  • Names on the authorized pick-up list must match the name listed on photo ID.
  • If you need to make any corrections, additions, or deletions to the Authorized Pick-Up List, please email us at [email protected] or call 513-559-7730.
  • After Friday, December 16 at 12pm or Monday, December 26th at 12pm, any changes/additions can be given directly to your instructor the morning of drop-off.

• Before Care is not available for Spring Break Camp, Winter Camp or Holiday Camp.
• After Care is available for Winter Camp (December). After Care must be preregistered.
  • If you would like to add After Care to your order, please contact the Education Team, or by calling 513-559-7730. Spaces are limited.
  • We cannot prorate Before and After Care.
• After Care is available from 4:00-5:30pm
• After Care is located in the Frisch’s theater. Bring your photo ID for pick-up.
• If the gate is not open, please use the gate code (also found on your confirmation and reminder emails). Gate Access Code: 11626#.

• If you would like to stay at the Zoo during or after your program, all vehicles must move to a visitor parking lot (Vine Street Parking Lot or next available lot).
• Parking and admission rates will apply. Zoo Members may use their membership.
• Please note, the Zoo opens at 10:00am (no early entry in December).

• Late drop-off and early pick-up is best during lunchtime. Lunch is the only time we plan on being in the classroom at a set time. At all other times, we may be out in the Zoo. Speak to your instructor about what time they will be having lunch.
• Please notify your instructor if you will be dropping off or picking up at lunchtime.
  • If arriving outside of lunchtime, please expect to drop-off or pick-up your camper out in the Zoo. Add approximately 10-15 walking time.
• Call 513-559-7730 to give us an approximate time of arrival, and we can find your camper location for you before you arrive.
• If you are running late, please call 513-559-7730, so we may inform the camp instructor.

• Campers will be dropped off and picked up at the Harold C Schott Education Building at 52 Erkenbrecher Ave, Cincinnati, OH 45220.
• You will enter through the Education Entrance Gate 1 on Erkenbrecher Avenue .
  • If the gate is not open, please use the gate code (also found on your confirmation and reminder emails)
    • Gate Access Code: 11626#
• Each day of camp, bring your camper to their assigned classroom.

Map to Harold C Schott Education Building

Safety Reminders

• Campers should have a reusable water bottle to stay hydrated throughout the day.
• Campers will be outdoors in all weather, so should wear weather-appropriate clothing to stay warm and dry.
  • Umbrellas are not recommended for rainy days- rain jackets are preferred.
• All Zoo staff are first aid/CPR trained.
• All instructors will have a radio with them at all times to contact camp managers if any issues arise.

Inclement Weather

Programs occur rain or shine. In case of extreme inclement weather, the Cincinnati Zoo will contact all participants via email by 8:00am the day of the program. If a program is cancelled due to extreme weather the Zoo will do it best to create a make-up class or will refund for cancelled days.

• Camp supervisors and Security will be monitoring weather conditions and communicating with staff.
• For thunder and lightning in the area, all groups move indoors.
• If a tornado warning or watch is called, groups will seek shelter immediately at the closest tornado shelter building.

Rescheduling

• For camp, you may make changes to the topics and date of your camp up to 14 days before camp, as long as there is room in the topic/date you are looking to change to.

Cancellation Policy

• For camp, you may make changes to the topics and date of your camp up to 14 days before camp, as long as there is room in the topic/date you are looking to change to.
• Programs cancelled by the registrant at least two weeks in advance of the program date may now receive a refund.
• Refunds or credits are no longer available for programs cancelled by the registrant within two weeks of the program date.

Waitlist Policy

• When a program sells out, the waitlist automatically opens. When space becomes available for a week, we will call/email the first person on the waitlist for that week. If they want it, they get it; if they don’t, or do not respond, we move to the next person on the waitlist.
• There is no charge to be placed on the waitlist.
• You only need to add your child’s name for one group on the week(s) you want. You do not need to waitlist for groups A, B, and C.
• You will only be contacted if a space becomes available for your camper.
• We will contact waitlisted campers up to the Friday before the camp week starts.

• We get a lot of items at the end of each week that need to be reunited with their owners. Please make sure to put your camper’s name on their belongings (water bottles, lunch boxes, rain jackets, umbrella)
• If your camper has lost something, please give us at call at: 513-559-7730.
• Items in our lost and found will be kept for 14 days. After that time, unclaimed items will be donated.