Reserve Your Spot Reservations Required for Non Members Members do not need a reservation to visit (including guests of members on Gold and Platinum level memberships). Capacity is still controlled by keeping the reservation system in place for non-members. All sales final, tickets are non-refundable. Masks are optional for fully vaccinated guests but still required in human-animal contact areas. For more information on group tickets click here. General Admission Tickets Member Half Price Tickets Reservations for Those with Tickets Corporate/Affiliate Discounts Tickets for Groups of 15 or more There are limited walk-up reservations for non-members available per half-hour time slot for in-person discounts (Reciprocal Zoo Members, SNAP/EBT, military, Member half-price tickets, etc.). Reservations must be made at a ticketing window to receive your discount. Walk-up reservations are first-come/first-served and not guaranteed. FAQs Are advance reservations required? Members do not require reservations. All non-members are required to make a reservation in advance to visit the Zoo. A confirmation email will be sent indicating the reservation date/time which should be ready to display upon entry. Please email [email protected] for reservation questions. Can I make a reservation in person? Non-members can purchase tickets in person, however, we have limited walk-up reservations available per half-hour time slot. Walk-up reservations are first-come/first-served and not guaranteed. It is recommended to make your reservation online before your visit. Are masks required? Masks are optional for fully vaccinated guests. Masks are only required in areas where humans and animals are in close proximity: Giraffe feedings: Due to close proximity with staff and animals, participants must wear masks to participate; no medical exceptions. Goat Yard: Due to close proximity with staff and animals, participants must wear masks to participate except ~6 and under; no medical exceptions. Tortoise Yard: Due to close proximity with staff and animals, participants must wear masks to participate except ~6 and under; no medical exceptions. Masks must follow these CDC specifications: fits snugly but comfortably against the side of the face completely covers the nose and mouth is secured with ties or ear loops includes multiple layers of fabric allows for breathing without restriction What do I need to bring? All Visitors: Pack a mask if you plan to participate in a human-animal contact area (giraffe feeding, goat yard or tortoise yard) Non Members: Reservation confirmation that displays the date and time of your visit. This will be shown to the turnstile attendant. When should I arrive? Non-members: Please arrive within the 30-minute window that’s on your reservation confirmation. If you’re early, please wait in your car until your scheduled entry time. Arriving after the 30-minute window will result in having to be rescheduled into an open time slot. If there is no availability, your visit may have to be rescheduled for another day. What non-member reservation times are available? Reservations will be limited and spaced 30-minutes apart to allow visitors to maintain social distance. Is the Zoo offering any Coupons or Discounts? Find Current Discounts and Offers. Please note, to use these offers, please visit the Ticketing Windows upon arrival. Does someone in your party have a developmental disability, service animal or other special need where they may need some assistance during their visit? Check out the Zoo Access for All program for additional resources, policies, and tips to make your Zoo visit as fun and comfortable as possible.