What to expect on grounds

Can I buy food or gift items during my visit?

Indoor & outdoor dining options will be available throughout the zoo for your lunch and snack needs as well as indoor and open air retail offerings located in Vine Street Village.  New retail offerings are now available at Mai Thai’s Market in the Safari Camp area!

Visitors are welcome to bring food and beverages to the Zoo with them, as well as small coolers. Glass and Alcohol are prohibited.

How do I get a map?

In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America®, we have eliminated all paper maps. Instead, a digital version can be accessed hereView the hand sanitizer map locations here.

What animals will be out when I visit?

Indoor and outdoor animal habitats are open for guests to enjoy. Animals on view during your visit depend on the weather and the time of day you are visiting. Check our Zoo Today page on the day of your visit for the most up-to-date information.

I have a conceal/carry permit. I am allowed to bring my firearm on Zoo grounds?

The Zoo does not allow any firearm to be brought on grounds, regardless if the individual has a conceal/carry permit.

Can I rent a stroller or wheelchair at the Zoo?

Stroller and wheelchair rental has resumed! Please visit the Welcome Center to rent a stroller or wheelchair. NEW! You can also rent your items online, in advance of your visit. Limited quantities are available online. Must be at least 18 years of age to rent/operate the ECV

Will other rides & entertainment be available?

Playgrounds are open. Rides are open for the spring season! Kanga’ Klimb opens June 4

Will the nursing nest be open?

Our nursing nests are available under Base Camp Cafe and in Mai Thai’s Market.

Does the Zoo have a Lost and Found?

Yes. For all Lost and Found inquiries, please visit Membership Services/Guest Relations or call us at 513-559-7713

What is the smoking policy at the Zoo?

Smoking, including e-cigarettes, is not permitted on Zoo grounds. We do not allow for re-entry to the Zoo at this time. NO SMOKING or VAPING! The Cincinnati Zoo & Botanical Garden is a SMOKE-FREE ENVIRONMENT. Call 1-866-559-OHIO for questions or to report violations.