Purchase online & save! Tickets for 11/17/18 through 1/1/19: Purchase tickets online in advance and SAVE. NEW Plan-Ahead Pricing allows you to select a date that works with your schedule and budget. Prices vary based on expected attendance. See FAQ below for more about Plan-ahead pricing or just click here to view your pricing options and purchase! Tickets purchased online will always be less than tickets purchased at the Zoo. Plan-Ahead Pricing FAQ What is “Plan-Ahead Pricing”? Plan-Ahead Pricing gives families more options to save. By buying your tickets at least a day in advance of your visit you can save money. You can find daily admission tickets for as low as $13. How does “Plan-Ahead Pricing” work? The Zoo’s pricing calendar lists the price for each day we are open during PNC Festival of Lights. Explore the calendar to find a date that fits your schedule and budget. Click the date you want to visit to purchase the tickets for that day. Prices may change daily, so you must lock in the price by purchasing when you see the best option for you. What is included with my ticket price? See ticket packages page. Parking is not included. How do I purchase a ticket? Visit the ticketing page, select the date and the ticket that best suits your needs, add it to the cart and check out! Pre-Festival of Lights Ticket Come early and save an additional $2 per ticket! These pre-Festival of Lights tickets are good for entry prior to 2pm are available at this special rate. Re-entry with this ticket option is not permitted. How far ahead do I need to purchase tickets in order to save? Tickets will always cost more on the day of a visit, so buying at least a day in advance will always save you money. Typically, the further ahead you buy a ticket, the more you’ll save. If I buy today, is it possible for the price to go down tomorrow? No, but the price may increase over time, so it is always best to buy your ticket in advance. Day-of ticket prices will always be more expensive than buying at least one day in advance. Do you still offer Half Price Nights? No, but the plan-ahead pricing provides more opportunities to save. What if I need to buy more tickets at a later date? Will I get the same ticket price? Ticket prices may change daily, so the only way to lock in a price is by actually buying your ticket. If you need additional tickets, we recommend buying as soon as possible to receive the lowest price. Can I still take advantage of Plan-Ahead Pricing if I don’t use a computer? Plan-ahead pricing is only available online. No phone orders will be accepted. How long is my ticket good? Tickets are only good for the date printed on the ticket. But we know that plans can change! If you need to make a change, please call 513-475-6198. If something comes up and I need to come on a different day, can I exchange my ticket for a new date? We know plans can change! Tickets can be exchanged one time only as long as you request the exchange prior to 5 p.m. on the “valid on” date printed on your ticket. Simply select another date and pay the difference, if any. The full value of your ticket will be applied to the purchase price of a new ticket of equal or greater value. If you choose to visit on a date that costs less, no refund will be given. To exchange your ticket, call 513-475-6198, between the hours of 10am to 5pm. I don’t have a printer. Do I have to print my admission ticket? No, the ticket barcodes can be scanned from your phone. I lost my tickets. What should I do? Please call 513-475-6198 Can I apply the cost of my tickets to the purchase of a membership? Of course! You can apply the value of your tickets towards the purchase of a membership. Will you still offer discounts for groups? Absolutely! Click here for group discount tickets. How do I reach Customer Service? Please call 513-475-6198. Do other discounts apply to Plan-Ahead Pricing? To redeem any discount the visitor will need to purchase a ticket onsite. Choose Your Adventure Adult tickets are for ages 13-61 and child/senior tickets are for ages 2-12 or 62+. ADVENTURE TICKET BEST VALUE! Includes: Admission, Unlimited Rides on the Toyland Express Train/Carousel, and a 15-minute Polar Express 4-D Experience! RIDE TICKET Includes: Admission and Unlimited Rides on the Toyland Express Train Ride/ Carousel REGULAR TICKET General Admission to the Zoo/PNC Festival of Lights. Save Money & Time. Buy Tickets Online. Parking is $10.00 and is purchased at the Zoo.