What to expect on grounds

Can I buy food or gift items during my visit?

INDOOR restaurants and gift shops will be closed at this time. Outdoor dining options will be available throughout the zoo for your lunch and snack needs as well as open air retail offerings located in Vine Street Village. New mobile food ordering option will allow touchless transactions with food pickup at Hops and Base Camp Cafe. New retail offerings are now available at Mai Tai’s Market in the Safari Camp area!

How do I get a map?

In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America, we have eliminated all paper maps. Instead, a digital version can be accessed here.

View the hand sanitizer map locations here. 

Can I rent a stroller or wheelchair at the Zoo?

Stroller and wheelchair rental has resumed! Please visit the Welcome Center to rent a stroller or wheelchair. NEW! You can also rent your items online, in advance of your visit. Limited quantities are available online.

What animal habitats will be open?

Outdoor animal habitats are open for guests to enjoy. Watch for one-way directional signage in some higher-traffic areas of the Zoo. Some indoor animal habitats will not be open at this time.

Will other rides & entertainment be available?

Conservation Carousel and playgrounds are closed at this time for the health and well-being of all visitors and staff.

Safari Train is open! Learn more about new train safety precautions.

Will the nursing nest be open?

Our nursing nest is available under Base Camp Cafe.