Reopening Plan – Official Date TBD Check back for official reopening date! The Zoo’s phased reopening approach will offer visitors the opportunity to connect with nature, see animals and spend quality time with family. By limiting visitor capacity and implementing health and safety measures recommended by state officials, the community can take in the beauty of the botanical garden in a safe way. We are committed to continuing to inspire our guests every day! Link to make reservations will be posted here prior to our opening date! Reopening FAQs Are advance reservations required? YES! All members & guests are required to make a reservation in advance to visit the Zoo. A confirmation email will be sent indicating the reservation date/time which should be ready to display upon entry (located on Erkenbrecher Ave.). Reservations can be made up to 7 days in advance of your visit. Can I make a reservation in person? No. Reservations and ticket sales may not be made in person. Purchasing a membership does not guarantee same-day visit. What do I need to bring? Members: Digital Membership or physical cards should be ready for self-scanning at the turnstile entrance inside the Zoo. Ticket Holders: eTickets, printed tickets or physical tickets should be in hand and ready for self-scanning at the turnstile entrance inside the Zoo. Can I print my ticket at the Zoo? We are unable to re-print tickets or process memberships at the Zoo at this time. We are sorry for any inconvenience. Please email [email protected] if you need assistance. When should I arrive? Please arrive within the 30-minute window that’s on your reservation confirmation. If you’re early, please wait in your car until your scheduled entry time. Arriving after the 30-minute window will result in having to be rescheduled into an open time slot. If there is no availability, your visit may have to be rescheduled for another day. What reservation times are available? Reservations will be limited and spaced 30-minutes apart to allow visitors to maintain social distance. The first group will be scheduled at 9am and the last at 4pm, seven days a week. The Zoo will close at 5pm. Final entry of the day will be at 4pm to allow for ample visit time. Where do I park? Park in the surface lot on the corner of Vine St. and Louis Ave. What Zoo entrance do I use to enter? New walk-in entrance on Erkenbrecher Avenue. Is the Zoo offering any Coupons or Discounts? To minimize exchange of items between guest and staff, vouchers, coupons, discounts, etc. will not be honored during this time.