Membership Options

All membership levels include access to the Cincinnati Zoo Virtual Member Center – Bringing Cincinnati Zoo to members all over the world!

Digital Membership Card

View your membership card on your phone!

Click here and use Option 1 to look up your member ID and to find your membership expiration date.

Please allow 24 hours for a new membership to show up in the portal

Buy a MembershipRenew a MembershipBuy a Virtual MembershipGift a MembershipDonor Clubs

Official Membership Sponsor

Must be renewed before the current membership expires to receive a discount, discount code required. The 20% discount cannot be combined with any additional discounts, promotions or offers.

Discount is off the full price of membership. Mail orders can take up to 21 days to process.

*Limit of 8 children/grandchildren per family membership, age 18 and under. Please be advised that due to US tax law, gifts made through Donor Advised Funds or charitable IRA rollovers are not eligible for memberships. 

Virtual Membership

Fiona fans all over the world can now visit the world-famous hippo and her bloat every day via live stream from Hippo Cove! Cincinnati Zoo & Botanical Garden’s new Virtual Membership package includes access to a members-only site that includes the live hippo feed, exclusive videos, discounts in the Zoo’s online store, and insider news.

Choose the option that works for you! All membership levels include access to the Cincinnati Zoo Virtual Member Center.

Already a Zoo member? Just log in to the Virtual Member Site! Not a member yet, an out-of-towner, or just looking to access the hippo cam? Purchase a Virtual Membership or membership level that is best for you!

Purchase a Virtual Membership All Members: Log in to Virtual Member Site

*NOTE: Virtual Membership does NOT include admission to the Cincinnati Zoo.

Give a Membership or Zoo Bucks

Gift Membership

Looking for a wild and unique gift? Give the gift of membership! When you purchase a gift membership, you (as the gift giver) will receive an e-mail confirmation with a PDF gift certificate attached that the recipient will redeem at their convenience to begin their membership. To redeem and activate the gift membership, the recipient will need to call the Member Services Office at (513) 559-7713 or email [email protected]. You will not need any of the recipient’s information to purchase a gift membership.

The membership doesn’t start until the recipient decides to redeem the gift certificate, which means they won’t lose any time on their membership! The membership is valid for one year from the redemption date (must redeem within one year of purchase).

Gift memberships in the form of renewals will add one year from the current members expiration date (i.e. if the current members expiration date for their membership is 3/31/2022, the gift membership will add one year and expire on 3/31/2023). You will not need the current members information to complete the transaction.

Gift for NEW Member  Gift for CURRENT Member (Renewal)
Zoo Bucks

zoo bucks logo

The perfect gift for any Zoo lover! Zoo Bucks never expire and may be spent anywhere at the Cincinnati Zoo & Botanical Garden from admission to membership or even a bite to eat!

Zoo Bucks are delivered as a PDF attachment via email and may be printed or forwarded to the recipient. Zoo Bucks may not be used on the Zoo Website. All sales are final for Zoo Bucks. Lost Zoo Bucks may not be refunded or replaced.

Happy Shopping!

Click here for a printable PDF Gift Certificate to give with your gift membership:

Join a Donor Club

“Thank you for investing in the future of the Cincinnati Zoo & Botanical Garden and the future of wildlife. We couldn’t do it without you.” – Thane Maynard

Donor Club Options

Join Now

Keeper Circle

(includes Family Platinum Membership and Donor perks)


Andrew Erkenbrecher Society

(includes Family Platinum Membership and Donor perks)


Keeper Circle

fiona hippo Keeper Circle Donors make an annual gift ranging from $500-999 in support of the mission and vision of the Zoo. As a ‘thank you’ these donors receive a Family Platinum Membership, invitations to special events throughout the year, often before or after Zoo hours, and a letter documenting the tax-deductible portion of your gift. We invite you to join the Keeper Circle by making a donation today!

Join/Renew Keeper Circle More Info: Keeper Circle

cheetahAndrew Erkenbrecher Society

In honor of our founder, the Andrew Erkenbrecher Society was created to recognize our dedicated and visionary donors who give $1,000 or more annually to support the mission of the Cincinnati Zoo & Botanical Garden. This distinguished Donor Club includes a Family Platinum Membership, invitations to exclusive events and opportunities throughout the year, and a letter documenting the tax deductible portion of your gift. We invite you to join the Andrew Erkenbrecher Society by making a donation today!

Join/Renew Andrew Erkenbrecher Society More Info: AES

Member Benefits

Member Benefits
  • All membership levels include access to the Cincinnati Zoo Virtual Member Center, including the live Hippo Cam!
  • Unlimited admission (excluding special and separately ticketed events.)
  • Free parking each visit (Parking cannot be guaranteed on high attendance days. Parking is limited to one vehicle per named adult.)
  • Early Entry into Zoo (9 -10am mid-March through October 31)
  • Four half-price guest tickets per day. (Limit 4 half-price tickets per membership, per day. Half off full ticket price, offer cannot be combined with any other discounts, i.e. Penguin Days. Member half-price tickets for the Festival of Lights Bonus days must be purchased in person at the Zoo.)
  • Discounts at retail and food service locations in the zoo (some exclusions may apply, please see Gift Shop associates for details)
  • Discounted Admission to over 100 reciprocal zoos and aquariums – including 7 in Ohio (may not be available at all Zoos listed at this time)
  • Discounts on Zoo education classes, camps and lectures
  • Free Admission to PNC Festival of Lights
  • Access to exclusive content
  • Subscription to Z-mail, a bi-monthly e-newsletter with the latest zoo news

Virtual Member Benefits

All members are held to the Zoo’s Policies, found at Visitor FAQsMemberships are non-refundable, non-transferrable and cannot be extended. *NOTE: Virtual Membership does NOT include admission to the Cincinnati Zoo.

Membership FAQs

Expand to see FAQs

Q: How can I find my expiration date and Member ID?

Q: How can I contact the Member Services Office?

A: The membership office is open daily. Call (513) 559-7713 or e-mail us at [email protected].

Q: How do I become a Member at the Cincinnati Zoo & Botanical Garden?

A: There are two ways to become a member:

Q: When do I receive my membership card and will you take my picture?

A: Members that renew their membership before its expiration date can receive 20% off the full-price membership!  For speedy processing, purchase your membership online! You can use your email confirmation as your membership card as soon as you receive it.

If you join the Zoo or renew your membership, you will receive an e-mail confirmation with a temporary card that you can use immediately. You can also download your digital membership card through the Digital Membership Portal.

As part of our Zero Net Waste Initiative we are no longer printing membership cards and your membership will not be automatically sent through the mail.

We have limited resources on-site to take pictures at this time. If there is a line, we ask you to accomplish this on your next visit.

Q: I renewed by phone/mail but have not yet received my new Membership Card?

A: As part of our Zero Net Waste Initiative we are no longer printing membership cards and your membership will not be automatically sent through the mail.

You will receive an e-mail confirmation with a temporary card that you can use immediately. You can also download your digital membership card through the Digital Membership Portal.

Q: Why do I have to show a photo ID each time I visit?

A:  As a non-profit organization that relies heavily on membership and attendance for support, we must prevent misuse of our membership cards. We also want to protect our members should their cards be lost or stolen. We try hard to keep our membership prices affordable for as many families as possible. If families and neighbors shared memberships, our revenue would be severely reduced and we would have little choice but to raise our prices.

We have added that capacity to take your photo at the Ticketing Windows if you would like to stop in and have that done. You will not need a photo ID on future visits once we have stored your photo. You will still need to provide your membership card for entry. We have limited resources on-site to take pictures at this time. If there is a line we ask you to accomplish this on your next visit.

Q: Do you offer a military discount for memberships?

A: All members of the military receive a 10% discount on all Zoo membership levels (both active military and veterans). Please bring your military or veteran ID to a Ticketing Window to redeem. This offer cannot be combined with any other offer/deal/discount.

Q: What if I don’t have my cards yet but want to visit the Zoo anyway?

A: No problem! You can access your digital membership cards via the Digital Membership Portal at You can access from any smart phone or tablet. Don’t have a smart phone or tablet? Just stop at the ticket windows and we can issue you a Day Pass. You may then take your Day Pass and photo ID to the turnstile for entry. Please note, if you forget your membership card, we will issue a Day Pass one time as a courtesy; additional occurrences will require the purchase of replacement cards (see next question).

Q: How do I replace a lost or damaged card?

A: In our effort to reach Zero Net Waste, there is a $7.00 fee for lost or damaged membership cards. Please contact the membership office to pay by phone to replace your cards. Don’t forget you have access to your digital membership cards via the Digital Membership Portal at!

Q: After I buy my membership, when will it expire?

A: All memberships expire the last day of the month they are purchased in, the following year – so you and your family will have at least 12 months to enjoy the Zoo year-round.

Q: If I renew my membership early, when will it expire?

A: We always add 12 months to your current expiration date when you renew. For example, if your membership expires 6/30/2021 and you renew 4/4/2021, your membership will be extended to 6/30/2022.

Q: Does my membership include guest passes?

A: Our Gold level memberships include one free guest per visit and our Platinum level memberships include four free guests per visit (this is total guests for the entire membership).

Q: Can I lend my membership card to a friend or family member to use?

A: No. Memberships are non-transferable, non-refundable, and cannot be extended. All sales are final. Primary and secondary adult member names cannot be changed during the membership year.

Q: I'd like to send my babysitter/nanny/caretaker with my child who are on my Family Membership (or Dual Gold membership for children under 3) to the Zoo without me. How can I do that?

A: With your Family Gold or Family Platinum membership, you may send the babysitter/nanny to the Zoo with a written and signed note acknowledging and allowing them to bring your child(ren) to the Zoo. They must bring the note, their ID, and a copy of your membership card (physical or a screenshot of the digital card will work). Your babysitter/nanny will be the guest of your children on the membership for the day. If you have a Family Standard membership, your babysitter/nanny will need to purchase a ticket in order to enter the Zoo. You can purchase up to two half-priced tickets online the day of their visit! For Dual Gold or Platinum members, if your children are under 3 years old you may send the babysitter/nanny with a note for entry as well. 

Q: Can my non-member guests enter with me during Early Entry hour (9:00AM-10:00AM)?

A:Yes, half-price Guest tickets are available online and in person during early entry. A half-price guest ticket is allowed early entry with the member. (Early Entry is only available mid-March – October 31.

Q: I have a Gold/Platinum membership: can my free guest(s) use my membership without me (a named adult on the membership) being present?

A:  Free guest(s) must accompany one of the named adults on the membership for entry into the zoo.

Q: I have a Gold/Platinum membership: does my free guest(s) receive unlimited rides with me?

A: The free guest(s) included on Gold and Platinum memberships receive free rides on the train when accompanied by the member.

Q: How many children can I include on my membership?

A: Family memberships allow up to eight children living in the household age 18 and under or up to eight grandchildren age 18 and under.  Please consider a Platinum level membership if you would like to cover more than eight children/grandchildren as those memberships include up to four additional guests.

Q: Can I include my grandchildren on my membership?

A: A Family level membership allows up to eight grandchildren age 18 and under (some restrictions apply).

Q: One of the named adults is no longer able to use the membership, can I replace their name with someone else?

A: No. Memberships are non-transferable, non-refundable, and cannot be extended. All sales are final. Primary and secondary adult member names cannot be changed during the membership year.

Q: Can I use my membership for my child's school field trip or ticketed event?

A: Memberships are not applicable for admission or rides during school field trips or ticketed events. Memberships are always valid for parking.

Q: Can I drop off my child at the zoo? How old do they need to be without an adult present during their visit?

A: A Child must be 13 years or older in order to visit the zoo without a parent or guardian present. If the child is coming into the zoo on a membership (and they are one of the children on the membership), they will need a note from one of the named adults on the membership stating they give their permission and knowledge for the child to enter the zoo without them present.

Q: My membership includes parking, where do I park?

A: Parking is limited to one vehicle per named adult on your membership, per day. If you have a Platinum, Gold or Standard membership, you may park in any open Zoo parking lot free of charge.  Due to limited availability, parking is first-come, first-served and is not guaranteed on high volume days. The membership free parking benefit is applicable for zoo visits only. Parking in any zoo lot while not visiting the zoo is not permitted.

Q: Can I use my membership for PNC Festival of Lights?

A: Zoo memberships are valid for all seasonal events, such as Zoo Blooms, Zoo Babies, HallZOOween, and PNC Festival of Lights.

Q: I’ve already renewed my membership but I continue to get renewal notices in the mail. Should I be concerned that you did not receive my renewal?

A: If you have recently renewed your membership, please disregard any renewal notices that follow. Although we work to process renewals as quickly as possible, there is a chance that you may receive another notice before your payment and renewal is processed and entered into our system. Renewals sent by mail may take up to 21 days to process. If you have any additional questions about your renewal or if it has been over a month since you renewed, please call our membership office for more information.

Q: My gift membership expired. Does that mean I can't redeem it?

A: We will honor the value of the gift certificate you received, even beyond its expiration date. However, if the price of the membership has increased since the time of purchase (or if there are any other differences in price where the value of the membership you are receiving is higher than what the gift certificate was purchased for) you will be responsible for covering the difference.

Q: Can I use my membership for admission to other zoos?

A: You can use your Cincinnati Zoo membership to receive FREE or discounted admission to over 100 other zoos and aquariums nationwide (including 7 in Ohio). Some popular organizations that are NOT on that list, however, include San Diego Zoo, Bronx Zoo, Indianapolis Zoo, and Newport Aquarium. You can view the most current list below. We strongly recommend you contact the zoo or aquarium you want to visit prior to your trip as the reciprocal list is subject to change without notice. Due to current conditions, some reciprocal Zoos may not be honoring reciprocity at this time.

Q: Is my membership tax-deductible?

A: Zoo memberships are purchased for the goods and services offered by means of the membership and are NOT tax-deductible EXCEPT if the amount paid is $75 or less.  Memberships $75 and under are considered an insubstantial benefit and are therefore 100% deductible.  Please consult a tax advisor for additional information.

Q: If I want to join the Zoo on the day of my visit, can I receive credit from my admission toward the cost of the membership?

A: Did you buy tickets and love the Zoo? Up to 100% of your paid admission is applicable when you present proof of purchase or an email confirmation from an online ticket purchase. Admission receipts and email confirmations are only valid on the day of your visit and must show amount paid. Some restrictions apply. Amount deducted from price of the membership cannot be greater than the cost of the membership. Only one day of admission may be used. Admission deductions limited to individuals covered on the membership purchased. Please stop by the Ticketing Windows or Welcome Center to purchase. Tickets purchased for Zoo events or through promotions/offers are not able to be applied toward a membership.

Q: What else should I know about my membership?

A: Here are some important Membership Policy reminders:

  • Memberships are non-refundable, non-transferable, and cannot be extended.
  • Each named adult on the membership must provide a valid photo ID for admission & benefits (option to have photo taken at the ticketing windows in lieu of presenting photo ID).
  • Memberships cannot be used for admission on school field trips or paid admission events (e.g. company picnics/outings/birthday parties/wine events/etc.).
  • Parking cannot be guaranteed on high attendance days. Also, parking is limited to one vehicle per named adult. Visiting during Early Entry hour is a great way to guarantee a parking spot. (Early entry is only available mid-March – October 31)
  • Children over the age of 13 from your membership may attend without a named adult but will need a note of permission and the membership card for admission & benefits.
  • Some exclusions may apply for discounts at gift shops, please see a Gift Shop associate for details.
  • All members are held to the Zoo’s Policies.

If you do not see your question here, please call the membership office at (513) 559-7713 or e-mail us at [email protected].

red pandasReciprocal Zoos

Please note: If you are a member of one of the following zoos and aquariums, you will receive 50% off general admission at the Cincinnati Zoo & Botanical Garden, regardless of your zoo or aquarium’s free/reduced admission policy (this offer cannot be combined with special events or promotions, i.e. Penguin Days). To receive the discount you must present your current Reciprocal Zoo Membership and Photo ID at the Ticketing Windows.

When you present your Cincinnati Zoo & Botanical Garden membership card, you will receive 50% off admission to the following zoos and aquariums (discount may not be available at all Zoos listed at this time.):

Expand arrow for reciprocal zoos

Reciprocity PDF

Alabama – Birmingham Zoo

Alaska – Alaska SeaLife Center

Arizona – Phoenix Zoo, Reid Park Zoo, SEA LIFE Arizona Aquarium

Arkansas – Little Rock Zoo

California – Aquarium of the Bay, Cabrillo Marine Aquarium*, Charles Paddock Zoo, CuriOdyssey, Fresno Chaffee Zoo, Happy Hallow Zoo , Los Angeles Zoo, Oakland Zoo, Sacramento Zoo, San Francisco Zoo, Santa Barbara Zoo, Sequoia Park Zoo, The Living Desert

CANADA – Granby Zoo, Calgary Zoo, Toronto Zoo, Assiniboine Park Zoo

Colorado – Pueblo Zoo

Connecticut – Connecticut’s Beardsley Zoo

Delaware – Brandywine Zoo

District of Columbia – Smithsonian National Zoological Park*

Florida – Brevard Zoo, Central Florida Zoo & Botanical Gardens, Florida Aquarium, Jacksonville Zoo and Gardens, Mote Marine Aquarium, Palm Beach Zoo, St. Augustine Alligator Farm, ZooTampa at Lowry Park, Zoo Miami, Santa Fe College Teaching Zoo

Georgia – Zoo Atlanta

Idaho – Idaho Falls Zoo at Tautphaus Park, Zoo Boise

Illinois – Cosley Zoo, Lincoln Park Zoo*, Miller Park Zoo, Peoria Zoo, Scovill Zoo, John G Shedd Aquarium

Indiana – Fort Wayne Children’s Zoo, Mesker Park Zoo & Botanic Garden, Potawatomi Zoo

Iowa – Blank Park Zoo, Nat’l Mississippi River Museum & Aquarium

Kansas – David Traylor Zoo of Emporia*, Hutchinson Zoo*, Lee Richardson Zoo*, Rolling Hills Zoo, Sedgwick County Zoo, Sunset Zoo, Topeka Zoological Park

Kentucky – Louisville Zoological Garden

Louisiana – Alexandria Zoo

Maryland – The Maryland Zoo in Baltimore

Massachusetts – Boston Museum of Science, Buttonwood Park Zoo, Capron Park Zoo, Franklin Park Zoo, Stone Zoo

MEXICO – Parque Zoologico de Leon

Michigan – Binder Park Zoo, Detroit Zoological Society, John Ball Zoological Garden, Potter Park Zoo Society, SEA LIFE Michigan Aquarium, Saginaw Children’s Zoo

Minnesota – Como Park Zoo*, Lake Superior Zoo, Minnesota Zoo

Missouri – Dickerson Park Zoo, Kansas City Zoo, Saint Louis Zoo*, Endangered Wolf Center, SEA LIFE Aquarium

Montana – Grizzly & Wolf Discovery Center, ZooMontana

Nebraska – Lincoln Children’s Zoo, Omaha’s Henry Doorly Zoo, Riverside Discovery Center

New Hampshire – Squam Lakes Natural Science Center

New Jersey – Bergen County Zoo, Cape May County Zoological Society*, Turtle Back Zoo

New Mexico – Albuquerque BioPark, Living Desert Zoo & Gardens State Park

New York – Buffalo Zoo, Rosamond Gifford Zoo at Burnet Park, Seneca Park Zoo, Staten Island Zoo, Trevor Zoo, Utica Zoo, Aquarium of Niagara

North Carolina – Greensboro Science Center, Museum of Life and Science, North Carolina Aquarium at Roanoke Island, North Carolina Aquarium at Pine Knoll Shores, North Carolina Aquarium at Fort Fisher,  North Carolina Zoological Park, Western North Carolina Nature Center

North Dakota – Dakota Zoo, Red River Zoo,  Roosevelt Park Zoo

Ohio – African Safari Wildlife Park, Akron Zoological Park, Boonshoft Museum of Discovery, Cleveland Metroparks Zoo, Columbus Zoo & Aquarium, Toledo Zoo, The Wilds

Oklahoma – Oklahoma City Zoo and Botanical Garden, Tulsa Zoo

Oregon –  Oregon Zoo, Wildlife Safari

Pennsylvania – Elmwood Park Zoo, Erie Zoological Society, Lehigh Valley Zoo, National Aviary, Philadelphia Zoo, ZOOAMERICA North American Wildlife Park

Rhode Island – Roger Williams Park Zoo

South Carolina – Greenville Zoo, Riverbanks Zoo & Garden

South Dakota – Bramble Park Zoo, Great Plains Zoo & Delbridge Museum

Tennessee – Chattanooga Zoo at Warner Park, Knoxville Zoo, Memphis Zoo, Nashville Zoo

Texas – Abilene Zoo, Caldwell Zoo, Cameron Park Zoo, Dallas Zoo, Ellen Trout Zoo, El Paso Zoo, Gladys Porter Zoo, Houston Zoo, San Antonio Zoo, Texas State Aquarium, Fort Worth Zoo

Utah – Tracy Aviary, Utah’s Hogle Zoo

Virginia – Virginia Zoo, Virginia Aquarium & Marine Science Center

Washington – Point Defiance Zoo & Aquarium, Woodland Park Zoo

West Virginia – Oglebay’s Good Zoo

Wisconsin – Henry Vilas Zoo*, International Crane Foundation, Milwaukee County Zoological Gardens, NEW Zoo, Racine Zoological Gardens

*Denotes FREE admission for Cincinnati Zoo & Botanical Garden members – some restrictions may apply

This list is subject to change without notice. The Cincinnati Zoo & Botanical Garden is not responsible for admission fees paid at reciprocal zoos as a result of unexpected changes in reciprocity agreements or other restrictions. Some organizations offer reciprocity to a limited number of individuals per visit, regardless of how many are covered by your Cincinnati Zoo membership. Parking and guest privileges generally do not reciprocate. We recommend you contact the zoos on this list prior to your visit to confirm the current reciprocity status and any restrictions.

Updated May 19, 2021

Membership Disclaimer

Full Membership Disclaimer

No Refunds, Transfers or Extensions of Memberships

The person(s) using this membership grants the Zoological Society of Cincinnati (the “Zoo”) permission to use his or her image, or that of his/her children, in advertising, publicity and other promotions without payment or compensation to holder. By using this membership, the person using it voluntarily assumes all risk of personal injury (including but not limited to death) and loss of property, by accident or otherwise, incidental to attending the Zoo and using its rides, attractions and facilities, and agrees that the Zoo, its directors, officers, employees, and agents are not responsible for and shall not be liable for any such injuries or losses, no matter how caused. This membership evidences a revocable license to enter the Zoo’s property, and this license may be revoked (and the holder ejected from the Zoo’s property) at the sole discretion of the Zoo, without refund, if misused or if the holder fails to abide by the policies, rules or regulations of the Zoo. Such policies, among other things, prohibit the possession and/or use of controlled substances and intoxicants on Zoo property. Park hours, prices, policies, and programs are all subject to change without notice. This membership is non-refundable and non-exchangeable. Fees for food, merchandise, pay-per-ride attractions, and special concerts and events are not included unless noted on the membership.