Ask us for updates when you arrive to help plan your visit!

When are the best times to visit the Zoo?

During Penguin Days, crowds are generally pretty light. On abnormally warm days or holidays, we may see increased visitation- so plan to arrive early to get the best parking and avoid delays.

Penguin Parades occur Friday-Monday at 11am and 2:30pm. We suggest arriving at least a half-hour early to avoid lines at the entry as most folks arrive right before parades.

What animals will be out when I visit?

Animals you see on your visit may depend a lot on the weather. During the winter, a good number of our animals are either indoors for the season or have “access” to their outdoor area (at their choice and comfort). All indoor houses should be open during the winter. Check out our Zoo Today page for updates on the day of your visit!

Where can I learn more about Harambe?

10394524_10153175130002973_7274470645021833011_nPlease click here for more information on Harambe and how you can help Western lowland gorillas. 

Photo/Video Policy

Commercial use of photographs, video and film taken at the Cincinnati Zoo is strictly prohibited without the Zoo’s full written consent.  Feel free to share photos with family and friends using #CincyZooPic!

Where can I get a Zoo Gift Card?

NEW! Zoo Bucks (Gift Certificates) are available for purchase here and can be spent anywhere at the Zoo, including admission!

Gift Memberships are also available by clicking here.

What Hotels are Near the Zoo?

Visit our “where to stay” page for more information on hotels and lodging.

Can I bring food and beverages?

Visitors are welcome to bring food and beverages to the Zoo with them. Alcohol is prohibited.

Where can I find nutritional information about food sold at the Zoo?

Please click here for nutritional information, including information about allergy needs and Zoo food!

What is the smoking policy at the Zoo?

Smoking, including e-cigarettes, is not permitted on Zoo grounds.

I am a member of another Zoo, can I use my membership to enter the Cincinnati Zoo for free or at a discount?

If your current membership is held with a Zoo that participates in the reciprocal program with the Cincinnati Zoo, you are entitled to a discount on admission. You can check our list of participating reciprocal institutions here.

Please note: this discount may only be applied at the Cincinnati Zoo ticketing windows.

How do I find information on shows and encounters?

Shows and encounters will return next season!

Does the Zoo have a Lost and Found?

Yes. For all Lost and Found inquiries, please visit Membership Services/Guest Relations or call us at 513-559-7713.

Are service animals allowed in the Zoo?

We welcome guests that bring their trained service dog or miniature horse to the Zoo. Guests should alert a Visitor Experience staff member at the Zoo’s Main Entrance upon arrival. Service animals entering the Zoo must be in their official roles (guide dogs for the blind, service dogs for people with disabilities), remain on a leash or a harness at all times and may not be left unattended. Guests are required to clean-up all defecation from their service animals while at the Zoo.

Pets, under any circumstances, will not be admitted to the Zoo.

While your service dog has been socialized for most public settings, touring a zoo – especially for the first time – can be an unusual experience. Please watch for any indications that the Zoo animals are upset. These behaviors may include excessive flying, running or vocalizing. Should you see any of these behaviors, please step away from the distressed animal. The Zoo has the right to remove the service animal from the area if it is endangering itself or others.

Do you charge for parking?

The current parking fee is $10.00 and can be paid at any ticketing window or in the parking lot. Both cash and credit cards are accepted to pay for parking.

Do you offer a military discount?

We offer a military discount for all military personnel and their families. This discount is for $3 off adults and $2 off children. Military ID is required to receive discount and may only be obtained at the Cincinnati Zoo ticketing windows. A full list of our discounts can be viewed here. 

I was given a code from my company to obtain tickets. Where do I purchase these?

Corporate Discount Tickets can be purchased here. Please create a new account to proceed. Corporate discounts are not accepted at the Cincinnati Zoo ticketing windows and may only be purchased online.

I have a conceal/carry permit. I am allowed to bring my firearm on Zoo grounds?

The Zoo does not allow any firearm to be brought on grounds, regardless if the individual has a conceal/carry permit.

 

I have a question about wildlife outside of the Zoo. Who can I contact?

In an effort to make sure our keepers have enough time with their animals, we unfortunately cannot accept calls regarding questions about animals outside of the Zoo. The Ohio Department of Natural Resources (1-800-WILDLIFE) is a great resource!

Stroller and Wheelchair Rentals

The Zoo has both strollers and wheelchairs for rent at the Welcome Center, located in Historic Vine Street Village, or at the Conservation Carousel in Safari Camp. We have a limited inventory and provide these items on a first come, first served basis. No advance registrations available for strollers or manual wheelchairs, however there are a limited number of ECV’s (Electric Convenience Vehicle) that can be reserved each day – reserve an ECV (reservations unavailable for same-day). We recommend arriving early to secure strollers and manual wheelchairs. For all rentals a photo ID must be left with Zoo Staff at the rental location.

Rental Fees

Single Stroller Double Stroller
wheel 4 wheel 3
$10 / $9 for members $14 / $13 for members
Standard Wheelchair ECV (reserve an ECV)
wheel 2 ecv1
$10 $30