13922046939_2d9de1bd28_b (1)Thank you for your interest in Zoo employment opportunities! By checking this site often, you can learn more about the Zoo and what we have to offer.

See below for job and internship listings.


Cincinnati Zoo & Botanical Garden Core Values

Our Mission:
Creating Adventure, Conveying Knowledge, Conserving Nature, Serving Community

Strategic Objective:

Inspire Every Visitor With Wildlife Everyday!

What We Believe / How We Act

Achieving our mission requires great people who actively demonstrate the following values & behaviors:

Collaborative Relationships

  • Promotes pro-active, open communication across all levels/departments
  • Actively listens to and values others’ questions, concerns, and ideas
  • Meets face-to-face and fosters open discussions

Positivity & Energy

  • Displays a positive attitude under all circumstances
  • Is passionate and energetic
  • Makes time to celebrate success

Accountability, Mutual Trust & Respect

  • Ensures expectations are well understood and holds self and others accountable
  • Holds self to high standards and always tries to do the right thing
  • Treats others with respect
  • Practices DWYSYWD (Do what you say you will do)
  • Acknowledges mistakes and learns from them
  • Takes ownership of problems/projects and shepherds the process to resolution

Progressive Thinking

  • Challenges the status quo in respectful and productive ways
  • Is a self-directed learner and strives to continuously further own knowledge
  • Demonstrates relentless pursuit for improvement
  • Thinks creatively; is willing to look for new and innovative ways to do things
  • Learns from others, both internally and externally

Pride, Passion & a Sense of Ownership

  • Demonstrates respect and care for the living collection
  • Goes the extra mile to ensure the visitor has a great experience every visit
  • Is always an advocate for the Zoo with all audiences
  • Shows strong personal ownership of the Zoo and careful stewardship of its resources.

If you share our core values, perhaps you belong in a Zoo (our Zoo)! Check out the career opportunities below.

About working at the Zoo

The Cincinnati Zoo & Botanical Garden is an equal opportunity employer and accepts employment applications and/or resumes for current open positions only. Internship opportunities are also available. Requests for accommodation for disability should be directed to the Human Resources Office.

More Info

The Cincinnati Zoo and Botanical Garden supports a drug-free and tobacco/nicotine-free workplace. Employment in all Zoo positions is contingent upon the successful completion and passing of a post-offer, pre-employment drug and tobacco/nicotine test.

Employees hired after 7/1/2010 may not smoke or use any form of tobacco products at any time, whether on or off duty, as a condition of employment. This means that you must be nicotine-free by the time of your pre-employment drug screen, which follows an offer of employment and is a condition of hire. The drug test will include a screen for cotinine (a nicotine metabolite). If you currently use any tobacco product, or if you are engaged in a tobacco cessation program, you must be completely free of the use of any nicotine-containing products by the time of your drug screen forward.

Due to the volume of applications we are receiving, we currently do not accept inquiries about applications. Thank you for your understanding.

What Inspires You?

Cincinnati Zoo employees share a passion for wildlife and wild places.  Learn more about what inspires members of our animal staff.

Helping to build the personal connections that visitors have with our animal ambassadors, as well as our staff, is what makes my job so much fun and meaningful. “Helping to build the personal connections that visitors have with our animal ambassadors, as well as our staff, is what makes my job so fun and meaningful.” – Maura M.




Internships (Unpaid)

The Cincinnati Zoo & Botanical Garden Internship Program is designed for current college students in their junior or senior year or recent college graduates. Under the guidance and supervision of Zoo staff, interns will develop skills and gain valuable real-world experience in their field of interest. We offer internships in several departments including Animal Care, Lindner Center for Conservation and Research of Endangered Wildlife (CREW), Development, Education, Group Sales, Horticulture, Marketing, and Veterinary Technology. All Zoo internships are unpaid but we do offer housing for a nominal fee.

Summer internships begin in mid-May and conclude in mid-August. Applications for posted positions are accepted 1-Jan through 28-Feb.

Fall internships begin in early September and conclude in mid-December. Applications for posted positions are accepted 1-May through 31-Jul.

Winter internships begin in early January and conclude in late April. Applications for posted positions are accepted 1-Sep through 31-Oct.

Exact start and end dates can be found in each position description. If you have additional questions, please email us at interns@cincinnatizoo.org

 

Retail Floor Supervisor

The Floor Supervisor of The Cincinnati Zoo gift shops plays an integral role in making every guests experience a happy and memorable one. This person has a strong, visible presence on the sales floor and can always be seen engaging guests, while monitoring the productivity of the associates. The Floor Supervisor leads by example, sets the standard and exemplifies what it means to be Extraordinary.

Hands-on retail and supervisory experience, preferably a year or more, is of paramount importance. You must demonstrate your competence in all areas of operations, be trustworthy and dependable, and have excellent leadership, interpersonal and customer service skills.

Supervisors will be trusted to carry out all operational procedures in the absence of the managers. Supervisors open and close the stores and registers, as well as other opening and closing procedures. Supervisors also assign tasks to employees, assist cashiers with complex transactions, help customers return or replace merchandise, and supervise housekeeping.

more info

Floor Supervisor Expectations are:

– have a solid leadership presence on the sales floor

– consistently lead by example, which includes displaying exceptional customer service skills and being amongst the top sales performers

– be contagiously energetic and enthusiastic

– give clear, concise, constructive feedback and coaching in the moment to sales associates concerning their job performance

– be able to effectively work as part of a team and independently to produce outstanding sales and service results

– have a high sense of urgency, ability to prioritize and confidence to take the initiative

– have a positive attitude, optimistic outlook, and a generous smile

– be able to solve problems and make decisions using your own logic and reasoning skills

Job duties (including but not limited to):

– managing break schedules

– check-out guests on register  when necessary

– give one minute meeting to every associate at the start of their shift

– manage sales floor by consistently walking and monitoring all areas and people

– supervise associates on sales floor to ensure that all policies are being upheld and guest service is the focus

Requirements:

– have prior retail experience

– have prior supervisory experience

– have experience supervising a team of at least 10+ associates at one time

– be able to work 32-40 hours per week, including weekends and some evenings

– be at least 18 years old

– have a high school diploma or equivalent

This position is Seasonal, meaning you are laid off from early January through early March. Weekend availability is a must. There will be a rotating schedule with 32-40 hours per week. Benefits are not included.

If you possess the above qualities and believe that you can contribute to our leadership team, please submit your cover letter and resume to cnzhr@kmssa.com.


Gift Shop: Stock Associate

The Cincinnati Zoo Gift Shops are now hiring fun, energetic, silly, optimistic and outgoing people to add to our team. Start date would be immediate (upon completing interview and  background check) and employment would be through Festival of Lights (ends early January 2015). Scheduled hours are 7am9pm. You will be required to work outside with a positive attitude in most weather conditions, no exceptions.

The stock associate is responsible for refilling sold down goods, stocking sales floor and warehouse shelves, breaking down boxes, cleaning, tagging merchandise and assisting the Warehouse Manager.

more info

Expectations:

  • Be trust worthy and dependable
  • Be contagiously energetic, enthusiastic, silly, fun and goofy
  • Be able to effectively work in a team and independently
  • Have a positive attitude, optimistic outlook and generous smile
  • Be able to work a rotating schedule of 15-30 hours per week
  • Be outgoing and be able to start and carry-on conversations with guests
  • Be able to do simple math, including adding and subtracting without a calculator
  • Be able to lift and carry upwards of 50lbs
  • Be able to lift boxes over your head
  • Have a valid driver license and insurance
  • Be able to follow directions and make decisions on your own

Job Duties:

  • #1 priority is giving guests EXTRAordinary service
  • Stocking sales floor and warehouse shelves
  • Straightening and stocking the store as needed
  • Daily housekeeping – mopping, sweeping, dusting, breaking down boxes
  • Tagging merchandise
  • Assisting the Warehouse Manager where needed
  • Driving the stock from one location to another

Prior warehouse and/or stocking  experience is  necessary for this position preferably in a retail setting.

To apply please send your resume and reasons why you think you would be a great addition to our team.


Gift Shops: Merchandising Associate

The Cincinnati Zoo Gift Shops are now hiring fun, energetic, silly, optimistic and outgoing people to add to our team. Start date would be immediate (upon completing interview and  background check) and employment would be through Festival of Lights (ends early January 2015). Scheduled hours are 7am to 9pm. This is a pert time associate level position. You will be required to work outside with a positive attitude in most weather conditions, no exceptions.

The merchandising associate is responsible for executing creative and compelling visual displays with minimum guidance and without a look-book or plan-o-gram. You must be able to work alone or in a team in a highly creative and fast-paced atmosphere. Prior merchandising experience is necessary to be interviewed for this position.

more info

Expectations:

  • Be trust worthy and dependable
  • Be contagiously energetic, enthusiastic, silly, fun and goofy
  • Be able to effectively work in a team and independently
  • Have a positive attitude, optimistic outlook and generous smile
  • Be able to work a rotating schedule of 15-30 hours per week
  • Be outgoing and be able to start and carry-on conversations with guests
  • Be able to do simple math, including adding and subtracting without a calculator
  • Be able to create and maintain compelling visual displays with apparel, plush, gift items, books, gifts, souvenirs etc…
  • Have creative and cutting edge merchandising ideas that are translatable to visual displays
  • Be able to lift and carry upwards of 50lbs
  • Be able to lift boxes over your head
  • Be able to follow directions and make decisions on your own

Job Duties:

  • #1 priority is giving guests EXTRAordinary service
  • The following are as necessary or when needed to assist the sales floor associates:
  • Adding-on items at all areas of service
  • Straightening and stocking the store
  • Daily housekeeping
  • Using cash register
  • Meeting and exceeding sales goals

Prior retail experience is necessary for any of our positions, and you must possess the combined skills and knowledge needed to understand and execute outstanding customer service with every guest in a fast paced, ever changing environment while performing your assigned duties.

Prior experience as a merchandising associate is necessary to fulfilling the functions of this position. You will be asked to provide specific examples of the visual displays you have created in the past, and you must be able to speak to your experience in this role.

To apply please send your resume and reasons why you think you would be a great addition to our team.


Concession Stand Workers

Service Systems Associates at the Cincinnati Zoo & Botanical Garden is now hiring for concession stand and other food service employees for the Festival of Lights season.

Candidates MUST be available to work any day of the week/weekends between the times of 9am to 9pm.  Ideal candidates will also enjoy working in a fast-paced environment, have at least two years of customer service experience, be responsible, committed to cleanliness and have a positive attitude.

To apply for this position: Respond by email to caitlindavis@kmssa.com and please be sure to attach your resume.


Gift Shop Seasonal Part Time Sales Associate

The Cincinnati Zoo Gift Shops are now hiring fun, energetic, silly, optimistic and outgoing people to add to our team. Start date would be early March and employment would be through Festival of Lights (ends early January 2015). Hours of operation are 9a-6p, Festival of Lights is 9am-10pm. You will be required to work outside, selling to guests, with a positive attitude in most weather conditions, no exceptions.

Our primary goal is to provide every zoo guest with EXTRAordinary service.

more info

Expectations:

  • Be trust worthy and dependable
  • Be contagiously energetic, enthusiastic, silly, fun and goofy
  • Be able to effectively work in a team and independently
  • Have a positive attitude, optimistic outlook and generous smile
  • Be able to work a rotating schedule of 15-30 hours per week
  • Be outgoing and be able to start and carry-on conversations with guests
  • Be able to do simple math, including adding and subtracting without a calculator

Job Duties:

  • #1 priority is giving guests EXTRAordinary service
  • Adding-on items at all areas of service
  • Straightening and stocking the store
  • Daily housekeeping
  • Using cash register
  • Meeting and exceeding sales goals

We also have sales positions available geared towards people with educational backgrounds or have experience working closely with children. If you feel that you fit that category then we encourage you to apply. Further information about this position will be provided during the interview process.

Prior retail experience is not necessary for any of our positions, but you must possess the combined skills and knowledge needed to understand and execute outstanding customer service with every guest in a fast paced, ever changing environment.

To apply for this position:
Respond by email to cnzhr@kmssa.com and please be sure to attach your resume.


Base Camp Café Customer Service Reps

We are looking for someone who is friendly, hardworking, and thrives in a fast-paced environment. Your day to day duties will consist of welcoming customers, taking orders, passing food, helping with drinks, running a cash register or helping out where it is needed. This position is customer service focused.

Qualifications:
Excellent communication skills
A warm, approachable manner
At least two years experience in a customer service position
Minimal kitchen experience is preferable.

To apply for this position: Respond by email to caitlindavis@kmssa.com and please be sure to attach your resume.


Dish Washer

Service Systems Associates is now hiring a dishwasher for the Festival of Lights Season.

The dish position is responsible for maintaining cleanliness and sanitation standards for china, glassware, tableware, cooking utensils, etc., using machine and manual cleaning methods. This position also ensures the dishwashing area is maintained as a clean, safe and sanitary facility.  You will be expected to work various hours depending on catering events and the parks hours of operation.

This position consist of:

  • Walking/standing for the entire shift.
  • Lifting and Carrying dishes up and down the stairs, weighing up to approximately 30 pounds.
  • Lift and empty trash cans.
  • Frequent bending, stooping, reaching, pushing and lifting.

To apply for this position: Respond by email to caitlindavis@kmssa.com and please be sure to attach your resume.


Catering

Service Systems Associates, the food and beverage contract-holder for the Cincinnati Zoo, is on the lookout for individuals to be hired for the Catering department.

more info

This hands-on position requires leadership responsibilities and an intensive customer focus. If hired, you will start out part-time on an “on-call” basis with a varied schedule. There is potential for growth for individuals that demonstrate superior performance.Qualified candidates will have: a broad food and beverage background and specific catering experience (preferably with off-premise catering); the ability to maintain professional composure and a positive attitude while managing multiple priorities in a challenging, fast-paced, and physically demanding environment; willingness to work at a variety of job tasks and to cross-train into various areas of the operation as needed; team orientation and the ability to motivate others to perform their best; strong organization and communication skills; a desire to “raise the bar” for themselves, our operation, our customers, and our client. Interested applicants must submit a resume by email to the address below to set up an interview.

lauralongo@kmssa.com

 
 

Kaman’s Art Shoppes Opportunities

Kaman’s Art Shoppes is America’s largest amusement and theme park concessionaires. We offer a variety of art, photo, candy and specialty services.

Current opportunities with Kaman’s Art Shoppes at the Cincinnati Zoo are:
Handimals
Face Painters

Apply here – http://www.kamansart.com