13922046939_2d9de1bd28_b (1)Thank you for your interest in Zoo employment opportunities! By checking this site often, you can learn more about the Zoo and what we have to offer.

See below for job and internship listings.


Cincinnati Zoo & Botanical Garden Core Values

Our Mission:
Creating Adventure, Conveying Knowledge, Conserving Nature, Serving Community

Strategic Objective:

Inspire Every Visitor With Wildlife Everyday!

What We Believe / How We Act

Achieving our mission requires great people who actively demonstrate the following values & behaviors:

Collaborative Relationships

  • Promotes pro-active, open communication across all levels/departments
  • Actively listens to and values others’ questions, concerns, and ideas
  • Meets face-to-face and fosters open discussions

Positivity & Energy

  • Displays a positive attitude under all circumstances
  • Is passionate and energetic
  • Makes time to celebrate success

Accountability, Mutual Trust & Respect

  • Ensures expectations are well understood and holds self and others accountable
  • Holds self to high standards and always tries to do the right thing
  • Treats others with respect
  • Practices DWYSYWD (Do what you say you will do)
  • Acknowledges mistakes and learns from them
  • Takes ownership of problems/projects and shepherds the process to resolution

Progressive Thinking

  • Challenges the status quo in respectful and productive ways
  • Is a self-directed learner and strives to continuously further own knowledge
  • Demonstrates relentless pursuit for improvement
  • Thinks creatively; is willing to look for new and innovative ways to do things
  • Learns from others, both internally and externally

Pride, Passion & a Sense of Ownership

  • Demonstrates respect and care for the living collection
  • Goes the extra mile to ensure the visitor has a great experience every visit
  • Is always an advocate for the Zoo with all audiences
  • Shows strong personal ownership of the Zoo and careful stewardship of its resources.

If you share our core values, perhaps you belong in a Zoo (our Zoo)! Check out the career opportunities below.

About working at the Zoo

The Cincinnati Zoo & Botanical Garden is an equal opportunity employer and accepts employment applications and/or resumes for current open positions only. Internship opportunities are also available. Requests for accommodation for disability should be directed to the Human Resources Office.

More Info

The Cincinnati Zoo and Botanical Garden supports a drug-free and tobacco/nicotine-free workplace. Employment in all Zoo positions is contingent upon the successful completion and passing of a post-offer, pre-employment drug and tobacco/nicotine test.

Employees hired after 7/1/2010 may not smoke or use any form of tobacco products at any time, whether on or off duty, as a condition of employment. This means that you must be nicotine-free by the time of your pre-employment drug screen, which follows an offer of employment and is a condition of hire. The drug test will include a screen for cotinine (a nicotine metabolite). If you currently use any tobacco product, or if you are engaged in a tobacco cessation program, you must be completely free of the use of any nicotine-containing products by the time of your drug screen forward.

Due to the volume of applications we are receiving, we currently do not accept inquiries about applications. Thank you for your understanding.

What Inspires You?

Cincinnati Zoo employees share a passion for wildlife and wild places.  Learn more about what inspires members of our animal staff.

Helping to build the personal connections that visitors have with our animal ambassadors, as well as our staff, is what makes my job so much fun and meaningful. “Helping to build the personal connections that visitors have with our animal ambassadors, as well as our staff, is what makes my job so fun and meaningful.” – Maura M.



Internships

The Cincinnati Zoo & Botanical Garden Internship Program is designed for current college students in their junior or senior year or recent college graduates. Under the guidance and supervision of Zoo staff, interns will develop skills and gain valuable real-world experience in their field of interest. For a minimal fee, housing is available for a limited number of interns.

We offer three internship sessions per year in most departments:

  • Summer internships begin in mid-May and conclude in mid-August. Applications for posted positions are accepted 1-Jan through 28-Feb.
  • Fall internships begin in early September and conclude in mid-December. Applications for posted positions are accepted 1-May through 30-Jun.
  • Winter internships begin in early January and conclude in late April. Applications for posted positions are accepted 1-Sep through 31-Oct.

2017 Winter internship opportunities:

Expand arrow for Animal Care Internships (Unpaid)

The Cincinnati Zoo & Botanical Garden offers college students and recent college graduates opportunities to participate in a 14 week, 32-40 hour per week Animal Care Internship. The CZBG Intern Program provides students with a unique opportunity to be alongside zoo keepers, gain valuable hands-on experience, develop professional contacts in the industry, and attend lectures and continuing education courses presented by Zoo staff from a variety of departments. Topics include basic husbandry, operant conditioning, enrichment, nutrition, veterinary care, public speaking and presentations, green practices and conservation, and job-seeking/interview skills.  Interns will complete project(s) related directly to the animals they will be caring for.  Mid-session and final reviews will be conducted in order to provide each intern with constructive feedback about their contribution to the internship.

Qualifications:   The ideal candidate will meet the following requirements: 1) Current college junior or senior working toward an animal related field, Biology, Zoology etc.; or a recent graduate with a related degree. 2) Demonstrate commitment to working with wildlife in a zoo setting. 3) Comfortable working with and handling many different species encompassing all classes of animals.

Successful candidates will embrace and continuously demonstrate the Core Values of the Cincinnati Zoo and Botanical Garden which include, but are not limited to:  Building Collaborative Relationships through open communication and active listening; having Positivity and Energy through positive attitudes and making time to celebrate successes; having Accountability, Mutual Trust and Respect through taking ownership of issues, learning from mistakes, treating others with respect, holding self and others accountable and doing what you say you’re going to do; possessing Progressive Thinking through being a self-directed learner, and learning from others, thinking creatively, challenging the status quo respectively, and demonstrating relentless pursuit for improvement; and having Pride, Passion & a Sense of Ownership through respect and care for the living collection, going the extra mile, always being an advocate for the Zoo and demonstrating a strong personal ownership.

Working Conditions/Other Requirements:  While performing the duties of this position the intern is regularly required to stand; walk; climb or balance and grasp objects.  In addition, the intern is regularly exposed to outside weather conditions; must be able to lift & move 50 pounds without mechanical assistance. The CZBG is open 364 days a year. Interns can expect to have a regular set schedule of but may be scheduled to participate on some weekends, holidays, etc.

  • Appointment is conditional upon passing a pre-start drug & nicotine screen
  • Must provide a negative TB test result prior to beginning the internship
  • Candidates must provide proof of current medical insurance, and maintain this insurance for the duration of the internship

To apply for this position, qualified applicants must apply via our online application on our website. Please be prepared to provide the following documents and information with your application:

  • Cover letter and resume (acceptable formats are PDF or Word document)
  • Contact information for two professional references.

Applications will be reviewed as they are received. Start and end dates are noted in each area’s description below.

Current opportunities:

Please click on the links to view descriptions of each area.

Aviculture Department

http://cincinnatizoo.org/wings-of-the-world/

Start date: 9-Jan

End date: 14-Apr


Elephant Department

http://cincinnatizoo.org/marge-schott-unnewehr-elephant-reserve/

Start date: 9-Jan

End date: 14-Apr


Interpretive Collection

The Interpretive Collection houses the Zoo’s animal ambassadors. Our diverse collection of 200 individual animals encompasses 75 different species that include a wide variety of reptiles, amphibians, birds, mammals, and invertebrates. We handle our animals daily through positive reinforcement techniques. Two-toed sloths, Greater flamingos, Bat-Eared foxes, Six-banded armadillo, Eurasian Eagle owl, and Cave-dwelling rat snakes are just a handful of species you will be working with!

Start date: 9-Jan

End date: 14-Apr


Invertebrate Husbandry and Display

http://cincinnatizoo.org/plan-your-visit/exhibits/world-of-the-insect/

Start date: 9-Jan

End date: 14-Apr


Manatee Springs

http://cincinnatizoo.org/manatee-springs/

Additional qualifications are required for interns in this area:

  1. Certified SCUBA diver [PADI, NAUI, SSI, etc.]
  2. CPR and First Aid Certified
  3. Prior to start date, selected candidate must provide the Dive Safety Officer with written physician approval to dive.

Start date: 9-Jan

End date: 14-Apr


Night Hunters

http://cincinnatizoo.org/plan-your-visit/exhibits/night-hunters/

Start date: 9-Jan

End date: 14-Apr


Primate Department

http://cincinnatizoo.org/gorilla-world/
http://cincinnatizoo.org/monkey-island/
http://cincinnatizoo.org/gibbon-islands/
http://cincinnatizoo.org/jungle-trails/

Start date: 9-Jan

End date: 14-Apr

 

Expand arrow for Other Internships (Unpaid)

The Cincinnati Zoo & Botanical Garden offers college students and recent college graduates opportunities to participate in a 14 week, 32-40 hour per week Internship. The CZBG Intern Program provides students with a unique opportunity to work in a Zoo setting, gain valuable hands-on experience, develop professional contacts in the industry, and attend lectures and continuing education courses presented by Zoo staff from a variety of departments. Animal related topics include basic husbandry, operant conditioning, enrichment, nutrition, and veterinary care. Other topics include public speaking and presentations, green practices and conservation, and job-seeking/interview skills.  Interns will complete project(s) related directly to the area in which they work.  Mid-session and final reviews will be conducted in order to provide each intern with constructive feedback about their contribution to the internship.

Qualifications:   The ideal candidate will meet the following requirements: 1) Current college junior or senior working toward a degree in a related field, or a recent graduate with a related degree. 2) Hard-working, highly motivated and professional. 3) Demonstrate commitment to working with children, adults and wildlife in a zoo setting. 4) Comfortable working with and handling many different species encompassing all classes of animals.

Successful candidates will embrace and continuously demonstrate the Core Values of the Cincinnati Zoo and Botanical Garden which include, but are not limited to:  Building Collaborative Relationships through open communication and active listening; having Positivity and Energy through positive attitudes and making time to celebrate successes; having Accountability, Mutual Trust and Respect through taking ownership of issues, learning from mistakes, treating others with respect, holding self and others accountable and doing what you say you’re going to do; possessing Progressive Thinking through being a self-directed learner, and learning from others, thinking creatively, challenging the status quo respectively, and demonstrating relentless pursuit for improvement; and having Pride, Passion & a Sense of Ownership through respect and care for the living collection, going the extra mile, always being an advocate for the Zoo and demonstrating a strong personal ownership.

Working Conditions/Other Requirements:  While performing the duties of this position the intern is regularly required to stand; walk; climb or balance and grasp objects.  In addition, the intern is regularly exposed to outside weather conditions; must be able to lift & move 50 pounds without mechanical assistance. The CZBG is open 364 days a year. Interns can expect to have a regular set schedule of but may be scheduled to participate on some weekends, holidays, etc.

  • Appointment is conditional upon passing a pre-start drug & nicotine screen
  • Must provide a negative TB test result prior to beginning the internship
  • Candidates must provide proof of current medical insurance, and maintain this insurance for the duration of the internship

To apply for this position, qualified applicants must apply via our online application on our website. Please be prepared to provide the following documents and information with your application:

  • Cover letter and resume
  • Contact information for two professional references.

Applications will be reviewed as they are received. Start and end dates are noted in each internship description below.

Current opportunities:

Please click on the links to view descriptions of each area.

Animal Collection Commissary Internship

This Internship provides work experience within a comprehensive nutrition program and includes animal food production, as well as animal nutrition research components.  Interns do not have direct animal contact. The Commissary is where all food, supplies, ordering, receiving, preparation of, and delivering for all dietary needs of all the animal collection takes place. Interns assist with the preparation of food for all zoo animals under the direction of supervising personnel, assist with inventory and quality control of all perishable foods, assist with cleanliness of all the Commissary areas, and assist in delivery of all food/supplies to all animal areas daily.

Start date: 9-Jan

End date: 14-Apr


Animal Nutrition

This internship involves learning the management of the commissary, food safety/handling, quality control, diet formulation, diet records and continual assessment of animal condition for the ~1600 animals exhibited at the Cincinnati Zoo & Botanical Garden. The intern, working alongside the Curator of Nutrition, would work closely with animal management, keepers, researchers and veterinary staff, to provide diet evaluations, animal body condition assessments and product recommendations, along with assisting commissary staff in product purchasing. The intern would be exposed to the development and supervision of a local browse program to fulfill nutrition and enrichment needs of the collection while managing the commissary budget. The intern would track, organize and create diet records as part of learning, conduct research deemed appropriate in the effective and applied animal nutrition program such as food nutrient analysis (sample processing, data collection and entry) and quality control (forages, feeds, browses, etc.). No direct animal contact takes place in this role. Some computer experience is preferred.

Start date: 9-Jan

End date: 14-Apr


Business Office/Purchasing

Interns in this department provide administrative support for the Purchasing Department, assist with operation of the Central Vault Area and coordinate shipping and receiving of packages and mail. Interns will gain valuable, real-world job skills through performing tasks such as researching products and services, meeting with vendors, assisting end users with the use of the purchasing software, performing maintenance and updates to purchasing software, managing the purchase order process and invoice approval process, assisting with negotiations of purchasing agreements and contracts, operating office machines such as computer terminal, coin sorter, coin roller, scanner, currency counter and calculator, compiling collection reports and assisting with the development of a filing system for clerical paperwork. The ideal candidate will maintain high degree of confidentiality of paperwork and information and treat associates and guests cordially and with respect, courtesy and fairness.

Start date: 9-Jan

End date: 14-Apr


Cat Ambassador Program

Learn the inner workings of a show department and work with the animal trainers of the Cat Ambassador Program. The ideal candidate must be motivated and interested to interact with guests and improve the overall visitor experience. Strong customer service skills are a must. The Cat Ambassador intern will have the responsibility of crowd control and visitor engagement during our daily public shows. Species in the ambassador programs include cheetah, ocelot, serval, red river hog, and domestic cats and dogs.

Start date: 9-Jan

End date: 14-Apr


Environmental Education

The Zoo’s Education Department taps into the skills, innovation, assistance, energy, and talent of our interns, but also strives to provide interns with real-world experiences that can translate into career preparedness. Interns learn many aspects of informal education including interpretive training and storytelling skills, public speaking, participatory education and inquiry, classroom management, and curriculum development for camps and programs. Interns will be responsible for completing a project related directly to the programs they are assisting with, observing and potentially teaching.

http://cincinnatizoo.org/education/kids-families/

Start date: 9-Jan

End date: 14-Apr


Group Sales

Group Sales interns assist with the planning, execution and evaluation of over 400 corporate and social events each year, bringing more than 25,000 people through the Zoo. Interns work under the supervision of the Group Sales Director and Catering Sales Managers to organize and detail a variety of events- picnics, meetings, after-hours, etc. The ideal candidate must be able to work independently, as well as part of team, and complete a wide range of activities requiring clear, effective communication, critical thinking, excellent organizational skills and attention to detail. You must be able to work well under pressure, make decisions and ensure the smooth and efficient running of an event. Responsibilities will include, but are not limited to:

  • Communication with clients, vendors, catering and zoo staff
  • Administrative support
  • Assist the catering sales managers in the detailing and implementation of events
  • Day of event management
  • Post event evaluation
  • Communicate and coordinate details with clients, zoo staff, and vendors
  • Serve as the lead on busy days, and be able to give direction to others assisting with the events
  • Provide administrative support with database entry, mass mailings, and a variety of other tasks
  • Assist in managing and editing the website
  • Help the sales team with various projects

The ideal candidate will meet the following requirements: Organized and a hard worker with attention to detail, excellent communication skills- verbal and written, a background in customer service would be a plus, able to work weekends and evenings, extremely professional in manner and dress.

Start date: 9-Jan

End date: 14-Apr

15 hours per week minimum


Horticulture – Native Plant/Wetland

Interns gain first-hand experience in the maintenance and expansion of the Zoo’s Native Plant Program. Interns will also help with growing native federally endangered species, such as Short’s goldenrod, Cumberland sandwort, northern monkshood, running buffalo clover, Virginia spirea and other endangered species. Work also includes propagation, such as divisions, cuttings, and seed collecting and germinating. Intern will also set up and run small research comparisons on native plants and growing conditions. Interns may also work in the CREW lab, which is project dependent. Interns work with native flora, including planting, pruning, watering, mulching, and weeding along with labeling established native gardens. Intern will also help evaluate flora on which species make good landscape plants. Intern will also learn identification, cultural requirements, and various propagation techniques for native flora. The ideal candidate will be hard-working with a sincere interest in further developing their horticultural knowledge and skills in a public garden setting, and students who are motivated to take full advantage of the opportunities provided.  Must be a student currently enrolled in horticulture, landscape architecture or a closely related field.  A knowledge and passion for plants is required; a positive attitude is a must to join our team!

http://cincinnatizoo.org/native-plants/
http://cincinnatizoo.org/ecohio-2/

Start date: 9-Jan

End date: 14-Apr


Horticulture Landscape design and maintenance

A unique internship experience in public horticulture combining animal immersion habitats in a botanical garden environment. The Botanical Garden features a wide diversity of trees, shrubs, perennials, stunning summer annual displays and a large production nursery. Our internship program offers students a unique opportunity aimed at allowing interns to improve their horticultural knowledge and skills relevant to caring for and managing CZBG’s diverse living collection and grounds.  Working alongside and learning from professional horticulture staff, interns will have the opportunity to gain experience through participation in activities such as pruning, arboriculture, plant propagation, greenhouse and nursery management, IPM, plant records, as well as basic horticultural tasks. The interns’ daily tasks may include assisting with planting, watering, weeding, pruning, mulching and overall daily garden maintenance. In addition the intern will gain a variety of experience in many facets of public horticulture including record keeping, plant identification and visitor interaction.  Student should have enthusiasm for working in a public garden and flexibility to perform a wide variety of tasks. The ideal candidate will be hard-working with a sincere interest in further developing their horticultural knowledge and skills in a public garden setting, and students who are motivated to take full advantage of the opportunities provided.  Must be a student currently enrolled in horticulture, landscape architecture or a closely related field.  A knowledge and passion for plants is required; a positive attitude is a must to join our team!

http://cincinnatizoo.org/garden-exhibits/

Start date: 9-Jan

End date: 14-Apr



To apply, please complete only Section A of our online Intern Application. Before accessing the application please have your resume and cover letter ready to upload, and the email addresses of two professional references. You will receive an automated email if your application has been properly submitted.

Application review and interviews will occur on an ongoing basis throughout the application period (Sep-Oct). Internships will be offered to the top candidate(s) no later than November 30th. If you have not heard from the Zoo regarding the status of your application by this date, the position has been filled by another candidate. You are welcome to apply again in the future.

Thank you for your interest!

If you have additional questions, please email [email protected]

Sales Associate

The Cincinnati Zoo Gift Shops are now hiring fun, energetic, silly, optimistic and outgoing people to add to our team. We are looking to fill Sales Associate positions for the end of summer through the Festival of Lights season. Start date would be in August and continue through Jan 1st. Hours of operation are 9a-6p Monday through Sunday with extended hours during Festival of Lights (9pm weekdays, 10pm weekends). Cleaning and restocking merchandise are necessary job duties completed after the Zoo closes. You will be required to work outside, selling to guests, with a positive attitude in most weather conditions, no exceptions.

Our primary goal is to provide every zoo guest with EXTRAordinary service.

Expectations:

  • Be trust worthy and dependable
  • Be contagiously energetic, enthusiastic, silly, fun and goofy
  • Be able to effectively work in a team and independently
  • Have a positive attitude, optimistic outlook and generous smile
  • Be able to work a rotating schedule of 15-30 hours per week
  • Be outgoing and be able to start and carry-on conversations with guests
  • Be able to do simple math, including adding and subtracting without a calculator

Job Duties:

  • #1 priority is giving guests EXTRAordinary service
  • Adding-on items at all areas of service
  • Straightening and stocking the store
  • Daily housekeeping
  • Using cash register
  • Meeting and exceeding sales goals

Prior retail experience is not necessary for any of our positions, but you must possess the combined skills and knowledge needed to understand and execute outstanding customer service with every guest in a fast paced, ever changing environment.

Click here to apply.


Retail Floor Supervisor

 

The Floor Supervisor of The Cincinnati Zoo Gift Shops plays an integral role in making every guest’s experience a happy and memorable one. This person has a strong, visible presence on the sales floor and can always be seen engaging guests while monitoring the productivity of the associates. The Floor Supervisor leads by example, sets the standard and exemplifies what it means to be Extraordinary.

Hands-on retail and supervisory experience, preferably a year or more, is of paramount importance. The Supervisor must demonstrate competence in all areas of operations, be trustworthy and dependable, and have excellent leadership, interpersonal and customer service skills.

Supervisors will be trusted to carry out all operational procedures in the absence of managers. Supervisors open and close the stores and registers, as well as complete other opening and closing tasks. Supervisors also assign tasks to employees, assist cashiers with complex transactions, help customers return or replace merchandise, and supervise housekeeping.

Job Details

Floor Supervisor Expectations are:

  • have a solid leadership presence on the sales floor
  • consistently lead by example, which includes displaying exceptional customer service skills and being amongst the top sales performers
  • be contagiously energetic and enthusiastic
  • give clear, concise, constructive feedback and coaching in the moment to sales associates concerning their job performance
  • be able to effectively work as part of a team and independently to produce outstanding sales and service results
  • have a high sense of urgency, ability to prioritize and confidence to take the initiative
  • have a positive attitude, optimistic outlook, and a generous smile
  • be able to solve problems and make decisions using your own logic and reasoning skills

Job duties (including but not limited to):

  • manage break schedules
  • check-out guests on register when necessary
  • give one minute meeting to every associate at the start of their shift
  • manage sales floor by consistently walking and monitoring all areas and associates
  • supervise associates on sales floor to ensure that all policies are being upheld and guest service is the focus

Requirements:

  • prior retail experience
  • prior supervisory experience
  • experience supervising a team of at least 10+ associates at one time
  • able to work 32-40 hours per week, including weekends and some evenings
  • at least 18 years of age
  • possess a high school diploma or equivalent

We are looking to fill Supervisor positions in preparation for fall and the Festival of Lights season. Start date would be in August and run through Jan. 1st. Hours of operation are 9am to 6pm, Monday through Sunday with extended hours during Festival of Lights (9pm weekdays, 10pm weekends). Cleaning and restocking are necessary job duties completed after the Zoo closes.
This position is seasonal, meaning supervisors are laid off during January and February 2017. Weekend availability is a must. There will be a rotating schedule with 32-40 hours per week. Benefits are not included.

If you possess the above qualities and believe that you can contribute to our leadership team, apply here.



Catering

Service Systems Associates, the food and beverage contract-holder for the Cincinnati Zoo, is on the lookout for individuals to be hired for the Catering department.

more info

This hands-on position requires leadership responsibilities and an intensive customer focus. If hired, you will start out part-time on an “on-call” basis with a varied schedule. There is potential for growth for individuals that demonstrate superior performance.Qualified candidates will have: a broad food and beverage background and specific catering experience (preferably with off-premise catering); the ability to maintain professional composure and a positive attitude while managing multiple priorities in a challenging, fast-paced, and physically demanding environment; willingness to work at a variety of job tasks and to cross-train into various areas of the operation as needed; team orientation and the ability to motivate others to perform their best; strong organization and communication skills; a desire to “raise the bar” for themselves, our operation, our customers, and our client. Interested applicants must submit a resume by email to the address below to set up an interview.

[email protected]

 
 

Kaman’s Art Shoppes Opportunities

Kaman’s Art Shoppes is America’s largest amusement and theme park concessionaires. We offer a variety of art, photo, candy and specialty services.

Current opportunities with Kaman’s Art Shoppes at the Cincinnati Zoo are:
Handimals
Face Painters

Apply here – http://www.kamansart.com