13922046939_2d9de1bd28_b (1)Thank you for your interest in Zoo employment opportunities! By checking this site often, you can learn more about the Zoo and what we have to offer.

See below for job and internship listings.


Cincinnati Zoo & Botanical Garden Core Values

Our Mission:
Creating Adventure, Conveying Knowledge, Conserving Nature, Serving Community

Strategic Objective:

Inspire Every Visitor With Wildlife Every Day!

What We Believe / How We Act

Achieving our mission requires great people who actively demonstrate the following values & behaviors:

Collaborative Relationships

  • Promotes pro-active, open communication across all levels/departments
  • Actively listens to and values others’ questions, concerns, and ideas
  • Meets face-to-face and fosters open discussions

Positivity & Energy

  • Displays a positive attitude under all circumstances
  • Is passionate and energetic
  • Makes time to celebrate success

Accountability, Mutual Trust & Respect

  • Ensures expectations are well understood and holds self and others accountable
  • Holds self to high standards and always tries to do the right thing
  • Treats others with respect
  • Practices DWYSYWD (Do what you say you will do)
  • Acknowledges mistakes and learns from them
  • Takes ownership of problems/projects and shepherds the process to resolution

Progressive Thinking

  • Challenges the status quo in respectful and productive ways
  • Is a self-directed learner and strives to continuously further own knowledge
  • Demonstrates relentless pursuit for improvement
  • Thinks creatively; is willing to look for new and innovative ways to do things
  • Learns from others, both internally and externally

Pride, Passion & a Sense of Ownership

  • Demonstrates respect and care for the living collection
  • Goes the extra mile to ensure the visitor has a great experience every visit
  • Is always an advocate for the Zoo with all audiences
  • Shows strong personal ownership of the Zoo and careful stewardship of its resources.

If you share our core values, perhaps you belong in a Zoo (our Zoo)! Check out the career opportunities below.

About Working at the Zoo

The Cincinnati Zoo & Botanical Garden is an equal opportunity employer and accepts employment applications and/or resumes for current open positions only. Internship opportunities are also available. Requests for accommodation for a disability should be directed to the Human Resources Office.

More Info

The Cincinnati Zoo and Botanical Garden supports a drug-free and tobacco/nicotine-free workplace. Employment in all Zoo positions is contingent upon the successful completion and passing of a post-offer, pre-employment drug and tobacco/nicotine test.

Employees hired after 7/1/2010 may not smoke or use any form of tobacco products at any time, whether on or off duty, as a condition of employment. This means that you must be nicotine-free by the time of your pre-employment drug screen, which follows an offer of employment and is a condition of hire. The drug test will include a screen for cotinine (a nicotine metabolite). If you currently use any tobacco product, or if you are engaged in a tobacco cessation program, you must be completely free of the use of any nicotine-containing products by the time of your drug screen forward.

Due to the volume of applications we are receiving, we currently do not accept inquiries about applications. Thank you for your understanding.

What Inspires You?

Cincinnati Zoo employees share a passion for wildlife and wild places.  Learn more about what inspires members of our animal staff.

Helping to build the personal connections that visitors have with our animal ambassadors, as well as our staff, is what makes my job so much fun and meaningful. “Helping to build the personal connections that visitors have with our animal ambassadors, as well as our staff, is what makes my job so fun and meaningful.” – Maura M.



Internships

The Cincinnati Zoo & Botanical Garden Internship Program is designed for current college students in their junior or senior year or recent college graduates. Under the guidance and supervision of Zoo staff, interns will develop skills and gain valuable real-world experience in their field of interest. For a minimal fee, housing may be available for a limited number of interns.

Internships are 14 weeks and typically follow a full-time workweek pattern: 4-5 consecutive days per week, ~8 hours per day, generally from 7-8 am to 3-4 pm; final schedules are set by the department supervisor. The CZBG Intern Program provides students with a unique opportunity to be alongside animal care or Zoo staff, gain valuable hands-on experience, develop professional contacts in the Zoo community, and attend lectures and continuing education courses presented by staff from a variety of departments. Topics include basic animal husbandry, operant conditioning, enrichment, nutrition, veterinary care, public speaking and presentations, green practices and conservation, and job-seeking/interview skills.

Qualifications:   The ideal candidate will meet the following requirements: 1) Current college junior or senior working toward a degree in a related field, or a recent graduate with a related degree. 2) Hard-working, highly motivated and professional. 3) Demonstrate commitment to working with children, adults, and wildlife in a zoo setting. 4) Comfortable working with and handling many different species encompassing all classes of animals.

Successful candidates will embrace and continuously demonstrate the Core Values of the Cincinnati Zoo and Botanical Garden which include, but are not limited to:  Building Collaborative Relationships through open communication and active listening; having Positivity and Energy through positive attitudes and making time to celebrate successes; having Accountability, Mutual Trust and Respect through taking ownership of issues, learning from mistakes, treating others with respect, holding self and others accountable and doing what you say you’re going to do; possessing Progressive Thinking through being a self-directed learner, and learning from others, thinking creatively, challenging the status quo respectively, and demonstrating relentless pursuit for improvement; and having Pride, Passion & a Sense of Ownership through respect and care for the living collection, going the extra mile, always being an advocate for the Zoo and demonstrating a strong personal ownership.

Working Conditions/Other Requirements:  All internships are unpaid. While performing the duties of this position the intern is regularly required to stand; walk; climb or balance and grasp objects.  In addition, the intern is regularly exposed to outside weather conditions; must be able to lift & move 50 pounds without mechanical assistance. The CZBG is open 364 days a year. Interns can expect to have a regular set schedule but may be scheduled to participate on some weekends, holidays, etc.

  • Appointment is conditional upon passing a pre-start drug & nicotine screen
  • Must provide a negative TB test result prior to beginning the internship
  • Candidates must provide proof of current medical insurance, and maintain this insurance for the duration of the internship

To apply for this position, qualified applicants must apply via our online application on our website. Please be prepared to provide the following documents and information with your application:

  • Cover letter and resume (acceptable formats are PDF or Word document)
  • Contact information for two professional references.

Applications will be reviewed as they are received.  Start and end dates are noted in each area’s description.

Click here for Current Internship Opportunities (Unpaid)

Please click on the links to view descriptions of each area.

Africa  (Sep 11 – Dec 15, 2017)


Animal Collection Commissary Internship  (Sep 11 – Dec 15, 2017)

This Internship provides work experience within a comprehensive nutrition program and includes animal food production, as well as animal nutrition research components.  Interns do not have direct animal contact. The Commissary is where all food, supplies, ordering, receiving, preparation of, and delivering for all dietary needs of all the animal collection takes place. Interns assist with the preparation of food for all zoo animals under the direction of supervising personnel, assist with inventory and quality control of all perishable foods, assist with cleanliness of all the Commissary areas, and assist in delivery of all food/supplies to all animal areas daily.


Animal Nutrition  (Sep 11 – Dec 15, 2017)

This internship involves learning the management of the commissary, food safety/handling, quality control, diet formulation, diet records and continual assessment of animal condition for the ~1600 animals exhibited at the Cincinnati Zoo & Botanical Garden. The intern, working alongside the Curator of Nutrition, would work closely with animal management, keepers, researchers and veterinary staff, to provide diet evaluations, animal body condition assessments and product recommendations, along with assisting commissary staff in product purchasing. The intern would be exposed to the development and supervision of a local browse program to fulfill nutrition and enrichment needs of the collection while managing the commissary budget. The intern would track, organize and create diet records as part of learning, conduct research deemed appropriate in the effective and applied animal nutrition program such as food nutrient analysis (sample processing, data collection and entry) and quality control (forages, feeds, browses, etc.). No direct animal contact takes place in this role. Some computer experience is preferred.


Aviculture Department  (Sep 11 – Dec 15, 2017)


Cat Ambassador Program  (Sep 11 – Dec 15, 2017)

Learn the inner workings of a show department and work with the animal trainers of the Cat Ambassador Program. The ideal candidate must be motivated and interested to interact with guests and improve the overall visitor experience. Strong customer service skills are a must. The Cat Ambassador intern will have the responsibility of crowd control and visitor engagement during our public shows. Species in the ambassador programs include cheetah, ocelot, serval, red river hog, and domestic cats and dogs.


Children’s Zoo  (Sep 11 – Dec 15, 2017)


Elephant Department  (Sep 11 – Dec 15, 2017)


Environmental Education  (Sep 11 – Dec 15, 2017)

The Zoo’s Education Department taps into the skills, innovation, assistance, energy, and talent of our interns, but also strives to provide interns with real-world experiences that can translate into career preparedness. Interns learn many aspects of informal education including interpretive training and storytelling skills, public speaking, participatory education and inquiry, classroom management, and curriculum development for camps and programs. Interns will be responsible for completing a project related directly to the programs they are assisting with, observing and potentially teaching.


Group Sales  – Click for additional details (Sep 11 – Dec 15, 2017)


Horticulture – Native Plant/Wetland  (Sep 11 – Dec 15, 2017)

Interns gain first-hand experience in the maintenance and expansion of the Zoo’s Native Plant Program. Interns will also help with growing native federally endangered species, such as Short’s goldenrod, Cumberland sandwort, northern monkshood, running buffalo clover, Virginia spirea and other endangered species. Work also includes propagation, such as divisions, cuttings, and seed collecting and germinating. Intern will also set up and run small research comparisons on native plants and growing conditions. Interns may also work in the CREW lab, which is project dependent. Interns work with native flora, including planting, pruning, watering, mulching, and weeding along with labeling established native gardens. Intern will also help evaluate flora on which species make good landscape plants. Intern will also learn identification, cultural requirements, and various propagation techniques for native flora. The ideal candidate will be hard-working with a sincere interest in further developing their horticultural knowledge and skills in a public garden setting, and students who are motivated to take full advantage of the opportunities provided.  Must be a student currently enrolled in horticulture, landscape architecture or a closely related field.  A knowledge and passion for plants is required; a positive attitude is a must to join our team!


Horticulture Landscape Design and Maintenance  (May 15 – Aug 18, 2017)

A unique internship experience in public horticulture combining animal immersion habitats in a botanical garden environment. The Botanical Garden features a wide diversity of trees, shrubs, perennials, stunning summer annual displays and a large production nursery. Our internship program offers students a unique opportunity aimed at allowing interns to improve their horticultural knowledge and skills relevant to caring for and managing CZBG’s diverse living collection and grounds.  Working alongside and learning from professional horticulture staff, interns will have the opportunity to gain experience through participation in activities such as pruning, arboriculture, plant propagation, greenhouse and nursery management, IPM, plant records, as well as basic horticultural tasks. The interns’ daily tasks may include assisting with planting, watering, weeding, pruning, mulching and overall daily garden maintenance. In addition the intern will gain a variety of experience in many facets of public horticulture including record keeping, plant identification and visitor interaction.  Student should have enthusiasm for working in a public garden and flexibility to perform a wide variety of tasks. The ideal candidate will be hard-working with a sincere interest in further developing their horticultural knowledge and skills in a public garden setting, and students who are motivated to take full advantage of the opportunities provided.  Must be a student currently enrolled in horticulture, landscape architecture or a closely related field.  A knowledge and passion for plants is required; a positive attitude is a must to join our team!

Interpretive Collection  (Sep 4 – Dec 22, 2017)

The Interpretive Collection houses the Zoo’s animal ambassadors. Our diverse collection of 200 individual animals encompasses 75 different species that include a wide variety of reptiles, amphibians, birds, mammals, and invertebrates. We handle our animals daily through positive reinforcement techniques. Two-toed sloths, Greater flamingos, Bat-Eared foxes, Six-banded armadillo, Eurasian Eagle owl, and Cave-dwelling rat snakes are just a handful of species you will be working with!


Invertebrate Husbandry and Display  (Sep 11 – Dec 15, 2017)


Manatee Springs  (Sep 11 – Dec 15, 2017)

Additional qualifications are required for interns in this area:

  1. Certified SCUBA diver [PADI, NAUI, SSI, etc.]
  2. CPR and First Aid Certified
  3. Prior to start date, selected candidate must provide the Dive Safety Officer with written physician approval to dive.

Night Hunters  (Sep 11 – Dec 15, 2017)


Primate Department  (Sep 11 – Dec 15, 2017)


Rhino Reserve (Sep 11 – Dec 15, 2017)



The application window for the 2017 Summer Internship Session is now CLOSED.

Applications for the 2017 Fall session will be accepted in May and June. Please check this page in April for the Fall Internship Opportunities.

Thank you for your interest!

If you have additional questions, please email [email protected]

 Catering

Service Systems Associates, the food and beverage contract-holder for the Cincinnati Zoo, is on the lookout for individuals to be hired for the Catering department.

Job Details

This hands-on position requires leadership responsibilities and an intensive customer focus. If hired, you will start out part-time on an “on-call” basis with a varied schedule. There is potential for growth for individuals that demonstrate superior performance.Qualified candidates will have: a broad food and beverage background and specific catering experience (preferably with off-premise catering); the ability to maintain professional composure and a positive attitude while managing multiple priorities in a challenging, fast-paced, and physically demanding environment; willingness to work at a variety of job tasks and to cross-train into various areas of the operation as needed; team orientation and the ability to motivate others to perform their best; strong organization and communication skills; a desire to “raise the bar” for themselves, our operation, our customers, and our client. Interested applicants must submit a resume by email to the address below to set up an interview.

[email protected]


Food and Beverage Associate

Is a fast paced work environment for you? Working as an associate in the Food and Beverage department you will obtain many skills that will become an asset to any job. Some of these skills include:

  • Working as individual and in a team setting
  • Customer service first mentality
  • Social skills
  • Food and Beverage knowledge
  • Opportunities to train and advance within Service Systems Associates

Working for Service Systems Associates at the Cincinnati Zoo & Botanical Garden, we will provide you with a fun and rewarding environment. You will have the opportunity to meet and make many new friends, affect over 1 million visitors’ experience at the Zoo, and be a part of Cincinnati’s #1 family attraction.

We are looking for eager and exciting new staff member’s that want to help give the best visitor experience in country. If you want to be a part of that please apply by clicking on the link below and complete the application process or e-mail Chris Beresford at [email protected].

https://ssanutrition.com/jobs/


Sales Associate

The Cincinnati Zoo Gift Shops are now hiring fun, energetic, silly, optimistic and outgoing people to add to our team. Start date would be early March. Hours of operation are 9a-6p Monday through Sunday. Saturday and Sunday availability is a must. Weekday availability is strongly desired. Cleaning and restocking merchandise are necessary job duties completed after the Zoo closes. You will be required to work outside, selling to guests, with a positive attitude in most weather conditions, no exceptions.

Our primary goal is to provide every zoo guest with EXTRAordinary service.

Expectations:

  • Be trust worthy and dependable
  • Be contagiously energetic, enthusiastic, silly, fun and goofy
  • Be able to effectively work in a team and independently
  • Have a positive attitude, optimistic outlook and generous smile
  • Be able to work a rotating schedule of 15-30 hours per week
  • Be outgoing and be able to start and carry-on conversations with guests
  • Be able to do simple math, including adding and subtracting without a calculator

Job Duties:

  • #1 priority is giving guests EXTRAordinary service
  • Adding-on items at all areas of service
  • Straightening and stocking the store
  • Daily housekeeping
  • Using cash register
  • Meeting and exceeding sales goals

We also have sales positions available geared towards people with educational backgrounds or have experience working closely with children. If you feel that you fit that category then we encourage you to apply. Further information about this position will be provided during the interview process.

Prior retail experience is not necessary for any of our positions, but you must possess the combined skills and knowledge needed to understand and execute outstanding customer service with every guest in a fast paced, ever changing environment.

To apply use the following link: http://bit.ly/1SQHyrl


Retail Floor Supervisor

Cincinnati Zoo & Botanical Garden Gift Shops are now hiring fun, energetic, silly, optimistic, outgoing people to fill Floor Supervisor positions. Start date would be early March. Hours of operation are 9am to 6pm, Monday through Sunday with additional time spent cleaning and restocking after the store closes. Saturday and Sunday availability is a must.

There will be a rotating schedule of 32-40 hours per week. Benefits are not included. The position is seasonal, meaning supervisors will be laid off during the off season (January & February 2018).

JOB DESCRIPTION

The Floor Supervisor of The Cincinnati Zoo Gift Shops plays an integral role in making every guest’s experience a happy and memorable one. This person has a strong, visible presence on the sales floor and can always be seen engaging guests while monitoring the productivity of the associates. The Floor Supervisor leads by example and sets the standard for providing superior customer service

Expectations:

  • have a solid leadership presence on the sales floor
  • consistently lead by example, displaying exceptional customer service skills and being amongst the top sales performers
  • be contagiously energetic and enthusiastic
  • have a positive attitude, optimistic outlook, and generous smile
  • give clear, concise, constructive feedback and coaching in the moment to sales associates regarding job performance
  • be able to effectively work as part of a team and independently to produce outstanding sales and service results
  • have a high sense of urgency, ability to prioritize and confidence to take the initiative
  • be able to solve problems and make decisions using your own logic and reasoning skills

Job duties (including but not limited to):

  • carry out operational procedures in the absence of managers
  • open/close stores
  • manage completion of opening/closing tasks
  • supervise associates by assigning tasks, ensuring policies are being upheld and guest service is the focus
  • assist associates with complex sales transactions
  • lead one minute meetings as associates begin shifts
  • manage sales floor by consistently walking and monitoring all areas and associates

Requirements:

  • prior retail experience, preferably 1 year minimum
  • prior supervisory experience of a 10+ member team at one time
  • trustworthy and dependable
  • excellent leadership, interpersonal and customer service skills
  • available 32-40 hours per week, including weekends and some evenings
  • at least 18 years of age
  • possess a high school diploma or equivalent

If you possess the above qualities and believe that you can contribute to our leadership team, kindly apply using the following link: http://bit.ly/1SQJ8JA. Please copy and paste it to your browser.


Kaman’s Art Shoppes Opportunities

Kaman’s Art Shoppes is America’s largest amusement and theme park concessionaires. We offer a variety of art, photo, candy and specialty services.

Current opportunities with Kaman’s Art Shoppes at the Cincinnati Zoo are:

  • Handimals
  • Face Painters

Apply here – http://www.kamansjobs.com