If you share our core values, perhaps you belong in a Zoo (our Zoo)! Check out the career opportunities below.

Internships

The Cincinnati Zoo & Botanical Garden Internship Program is designed for current college students in their junior or senior year or recent college graduates. Under the guidance and supervision of Zoo staff, interns will develop skills and gain valuable real-world experience in their field of interest. For a minimal fee, housing may be available for a limited number of interns.

The CZBG Intern Program provides students with a unique opportunity to be alongside animal care or Zoo staff, gain valuable hands-on experience, develop professional contacts in the Zoo community, and attend lectures and continuing education courses presented by staff from a variety of departments. Topics include basic animal husbandry, operant conditioning, enrichment, nutrition, veterinary care, public speaking and presentations, green practices and conservation, and job-seeking/interview skills.

Qualifications

 The ideal candidate will meet the following requirements: 1) Current college junior or senior working toward a degree in a related field, or a recent graduate with a related degree; 2) hard-working, highly motivated and professional; 3) demonstrate commitment to working with children, adults, and wildlife in a zoo setting; and 4) comfortable working with and handling many different species encompassing all classes of animals.

Working Conditions/Other Requirements:  All internships are unpaid. While performing the duties of this position the intern is regularly required to stand; walk; climb or balance and grasp objects.  In addition, the intern is regularly exposed to outside weather conditions; must be able to lift & move 50 pounds without mechanical assistance. The CZBG is open 364 days a year. Interns can expect to have a regular set schedule but may be scheduled to participate on some weekends, holidays, etc.

  • Appointment is conditional upon passing a pre-start drug & nicotine screen
  • Must provide a negative TB test result prior to beginning the internship
  • Candidates must provide proof of current medical insurance, and maintain this insurance for the duration of the internship

To apply for an internship, qualified applicants must apply via our online application on our website. Please be prepared to provide the following documents and information with your application:

  • Cover letter and resume (PDF format preferred, but will accept Word documents)
  • Contact information for two professional references.

Successful candidates will embrace and continuously demonstrate the Core Values of the Cincinnati Zoo and Botanical Garden which include, but are not limited to:  Building Collaborative Relationships through open communication and active listening; having Positivity and Energy through positive attitudes and making time to celebrate successes; having Accountability, Mutual Trust and Respect through taking ownership of issues, learning from mistakes, treating others with respect, holding self and others accountable and doing what you say you’re going to do; possessing Progressive Thinking through being a self-directed learner, and learning from others, thinking creatively, challenging the status quo respectively, and demonstrating relentless pursuit for improvement; and having Pride, Passion & a Sense of Ownership through respect and care for the living collection, going the extra mile, always being an advocate for the Zoo and demonstrating a strong personal ownership.


Internship Session Information: 

FULL-TIME internships are 14 weeks and typically follow a full-time work-week pattern: 4-5 consecutive days per week, approximately 8 hours per day, generally from 7-8 am to 3-4 pm; final schedules are set by the department supervisor. Currently, we offer FULL-TIME sessions in the Summer, Fall, and Winter/Spring.

PART-TIME (September – April) internships are ~36 weeks/9 months, 2-3 days per week, approximately 8 hours per day, generally from 7-8 am to 3-4 pm; final schedules are set by the department supervisor. Currently, we offer a PART-TIME session beginning in the Fall.

  • Summer Session: FULL-TIME runs mid-May through mid-August. Applications are accepted Jan 1 – Jan 31.
  • Fall Sessions: FULL-TIME runs mid-September through mid-December, and PART-TIME runs mid-September through mid-April. Applications are accepted May 1 – Jun 30.
  • Winter/Spring Session: FULL-TIME runs mid-Jan through mid-Apr. Applications are accepted Sep 1 – Oct 31.

Exact start dates are noted in each area’s description.


Current Internship Opportunities (Unpaid)

Click on the position to view descriptions of each area and/or specific internship goals.

Africa: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this exhibit/space and the animals in our care here: Africa.

Animal Excellence Research: Jan 7 through Apr 12, 2019

This professional internship at the Cincinnati Zoo & Botanical Garden will assist the Animal Excellence Coordinator in implementing an evidence-based approach to animal care, excellence, and management.  Using science to better understand animal behavior, animal welfare, and our visitors’ perception of animal well-being is integral to the zoo’s mission and is the best way to promote a thriving animal community and an optimal visitor experience. Interns will assist with applied behavioral research projects and other initiatives related to animal welfare and overall excellence and will attain practical experience conducting research and working in a zoological facility.

Please check out the following link to learn more about the internship’s specific goals here: Animal Excellence Research Internship Description.

Animal Nutrition: Jan 7 through Apr 12, 2019

This internship involves learning the management of the commissary, food safety/handling, quality control, diet formulation, diet records and continual assessment of animal condition for the ~1600 animals exhibited at the Cincinnati Zoo & Botanical Garden. The intern, working alongside the Curator of Nutrition, would work closely with animal management, keepers, researchers and veterinary staff, to provide diet evaluations, animal body condition assessments and product recommendations, along with assisting commissary staff in product purchasing. The intern would be exposed to the development and supervision of a local browse program to fulfill nutrition and enrichment needs of the collection while managing the commissary budget. The intern would track, organize and create diet records as part of learning, conduct research deemed appropriate in the effective and applied animal nutrition program such as food nutrient analysis (sample processing, data collection, and entry) and quality control (forages, feeds, browses, etc.). No direct animal contact takes place in this role. Some computer experience is preferred.

Aviculture Department: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this exhibit/space and the animals in our care here: Wings of the World/Aviculture.

Cat Ambassador Program: Jan 7 through Apr 12, 2019

Learn the inner workings of a show department and work with the animal trainers of the Cat Ambassador Program. The ideal candidate must be motivated and interested to interact with guests and improve the overall visitor experience. Strong customer service skills are a must. The Cat Ambassador intern will have the responsibility of crowd control and visitor engagement during our public shows. Species in the ambassador programs include cheetah, ocelot, serval, red river hog, and domestic cats and dogs.

Children's Zoo: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this exhibit/space and the animals in our care here: Children’s Zoo.

Elephant Department: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this exhibit/space and the animals in our care here: Elephant Reserve.

Environmental Education: Jan 7 through Apr 12, 2019

The Zoo’s Education Department taps into the skills, innovation, assistance, energy, and talent of our interns, but also strives to provide interns with real-world experiences that can translate into career preparedness. Interns learn many aspects of informal education including interpretive training and storytelling skills, public speaking, participatory education and inquiry, classroom management, and curriculum development for camps and programs. Interns will be responsible for completing a project related directly to the programs they are assisting with, observing and potentially teaching.

Group Sales: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this position: Group Sales

Horticulture - Native Plant/Wetland: Jan 7 through Apr 12, 2019

Interns gain first-hand experience in maintenance and expansion of the Zoo’s Native Plant Program. Interns will also help with growing native federally endangered species, such as Short’s goldenrod, Cumberland sandwort, northern monkshood, running buffalo clover, Virginia spirea and other endangered species. Work also includes propagation, such as divisions, cuttings, and seed collecting and germinating. An intern will also set up and run small research comparisons on native plants and growing conditions. Interns may also work in the CREW lab, which is project dependent. Interns work with native flora, including planting, pruning, watering, mulching, and weeding along with labeling established native gardens. Interns will also help evaluate flora on which species make good landscape plants. Interns will learn identification, cultural requirements, and various propagation techniques for native flora. They may also spend time at our off-site wetlands space at EcOhio Farm. The ideal candidate will be hard-working with a sincere interest in further developing their horticultural knowledge and skills in a public garden setting and students who are motivated to take full advantage of the opportunities provided.  Must be a student currently enrolled in horticulture, landscape architecture or a closely related field.  A knowledge and passion for plants are required; a positive attitude is a must to join our team!

Horticulture - Landscape Design and Maintenance: Jan 7 through Apr 12, 2019

A unique internship experience in public horticulture combining animal immersion habitats in a botanical garden environment. The Botanical Garden features a wide diversity of trees, shrubs, perennials, stunning summer annual displays and a large production nursery. Our internship program offers students a unique opportunity aimed at allowing interns to improve their horticultural knowledge and skills relevant to caring for and managing CZBG’s diverse living collection and grounds.  Working alongside and learning from professional horticulture staff, interns will have the opportunity to gain experience through participation in activities such as pruning, arboriculture, plant propagation, greenhouse and nursery management, IPM, plant records, as well as basic horticultural tasks. The interns’ daily tasks may include assisting with planting, watering, weeding, pruning, mulching and overall daily garden maintenance. In addition, the intern will gain a variety of experience in many facets of public horticulture including record keeping, plant identification, and visitor interaction.  The student should have enthusiasm for working in a public garden and flexibility to perform a wide variety of tasks. The ideal candidate will be hard-working with a sincere interest in further developing their horticultural knowledge and skills in a public garden setting and students who are motivated to take full advantage of the opportunities provided.  Must be a student currently enrolled in horticulture, landscape architecture or a closely related field.  A knowledge and passion for plants are required; a positive attitude is a must to join our team!

Interpretive Collection: Jan 7 through Apr 12, 2019

The Interpretive Collection houses the Zoo’s animal ambassadors. Our diverse collection of 200 individual animals encompasses 75 different species that include a wide variety of reptiles, amphibians, birds, mammals, and invertebrates. We handle our animals daily through positive reinforcement techniques. Two-toed sloths, Greater flamingos, Bat-Eared foxes, Six-banded armadillo, Eurasian Eagle owl, and Cave-dwelling rat snakes are just a handful of species you will be working with!

Invertebrate Husbandry and Display: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this exhibit/space and the animals in our care here: World of the Insect.

Manatee Springs: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this exhibit/space and the animals in our care here: Manatee Springs.

Additional qualifications are required for interns in this area:

  1. Certified SCUBA diver [PADI, NAUI, SSI, etc.]
  2. CPR and First Aid Certified
  3. Prior to start date, the selected candidate must provide the Dive Safety Officer with written physician approval to dive.

Night Hunters: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this exhibit/space and the animals in our care here: Night Hunters.

Primate Department: Jan 7 through Apr 12, 2019

Please check out the following links to learn more about the exhibits/spaces and the animals in our care here:

Rhino Reserve: Jan 7 through Apr 12, 2019

Please check out the following link to learn more about this exhibit/space and the animals in our care here: Rhino Reserve.


The application window for the Winter/Spring session will open Sep 1 and close Oct 31. Please click HERE to apply.

Thank you for your interest!  If you have additional questions, please email [email protected].

Sales Associate

The Cincinnati Zoo Gift Shops are now hiring fun, energetic, silly, optimistic and outgoing people to add to our team. Start date would be early March. Hours of operation are 9a-5p Monday through Sunday. Saturday and Sunday availability is a must. Cleaning and restocking merchandise are necessary job duties completed after the Zoo closes, typically adding 1.5 to 2 hours to the end of the shift. You will be required to work outside, selling to guests, with a positive attitude in most weather conditions, no exceptions.

Our primary goal is to provide every zoo guest with EXTRAordinary service.

Job Details

Expectations:

  • Be trust worthy and dependable
  • Be contagiously energetic, enthusiastic, silly, fun and goofy
  • Be able to effectively work in a team and independently
  • Have a positive attitude, optimistic outlook and generous smile
  • Be able to work a rotating schedule of 15-30 hours per week
  • Be outgoing and be able to start and carry-on conversations with guests
  • Be able to do simple math, including adding and subtracting without a calculator

Job Duties:

  • #1 priority is giving guests EXTRAordinary service
  • Adding-on items at all areas of service
  • Straightening and stocking the store
  • Daily housekeeping
  • Using cash register
  • Meeting and exceeding sales goals

We also have sales positions available geared towards those with educational backgrounds or experience working closely with children. If you feel that you fit this category, we encourage you to apply and note this in your application. Further information about this position will be provided during the interview process.

Prior retail experience is not necessary for any of our positions, but you must possess the combined skills and knowledge needed to understand and execute outstanding customer service with every guest in a fast paced, ever changing environment.

To apply use the following link: http://bit.ly/1SQHyrl


Floor Supervisor

The Floor Supervisor of The Cincinnati Zoo Gift Shops plays an integral role in making every guest’s experience a happy and memorable one. This person has a strong, visible presence on the sales floor and can always be seen engaging guests, while monitoring the productivity of the associates. The Floor Supervisor leads by example, sets the standard and exemplifies what it means to be Extraordinary.

Hands-on retail and supervisory experience, preferably a year or more, is of paramount importance. The Supervisor must demonstrate competence in all areas of operations, be trustworthy and dependable, and have excellent leadership, interpersonal and customer service skills. 

Job Details

Supervisors will be trusted to carry out all operational procedures in the absence of the managers. Supervisors open and close the stores and registers, as well as other opening and closing tasks. Supervisors also assign tasks to employees, assist cashiers with complex transactions, help customers return or replace merchandise, and supervise housekeeping.

Floor Supervisor Expectations:
– have a solid leadership presence on the sales floor
– consistently lead by example, which includes displaying exceptional customer service skills and being amongst the top sales performers
– be contagiously energetic and enthusiastic
– give clear, concise, constructive feedback and coaching in the moment to sales associates concerning their job performance
– be able to effectively work as part of a team and independently to produce outstanding sales and service results
– have a high sense of urgency, ability to prioritize and confidence to take the initiative
– have a positive attitude, optimistic outlook, and a generous smile
– be able to solve problems and make decisions using your own logic and reasoning skills

Job Duties (including but not limited to):
– manage break schedules
– check-out guests on register when necessary
– give one minute meeting to every associate at the start of their shift
– manage sales floor by consistently walking and monitoring all areas and people
– supervise associates on sales floor to ensure that all policies are being upheld and guest service is the focus.

Requirements:
– prior retail experience
– prior supervisory experience
– experience supervising a team of at least 10+ associates at one time
– able to work 32-40 hours per week, including weekends and some evenings
– be at least 18 years of age
– possess a high school diploma or equivalent

We are looking to fill Supervisor positions for the spring/summer season. Start date would be in early March. Operational hours are 9am-5pm (6pm in summer) followed by 1.5-2hrs of cleaning and restocking. Weekend availability is a must. There will be a rotating schedule of 32-40 hours per week. Benefits are not included.

If you possess the above qualities and believe that you can contribute to our leadership team, PLEASE APPLY USING THE FOLLOWING LINK. COPY AND PASTE IT INTO YOUR BROWSER.
http://bit.ly/1SQJ8JA


Retail Inventory Assistant Manager

The Retail Inventory Assistant Manager reports directly to the Retail Operations Manager and Retail Inventory Manager.

Responsibilities

  • Demonstrate the highest level of SSA EXTRA Guest Service.
  • Manage all warehouse functions and operations of the warehouse for the Retail Department.
  • Support the operation in merchandising product to maximize sales.
  • Oversee quality, product levels, and inventory of product.
  • Fulfill guest’s needs quickly and efficiently.
  • Receive and process deliveries of merchandise.
  • Ensure that all merchandise is properly priced and labeled in a timely manner.
  • Provide proper care when handling and transporting merchandise.
  • Assist in the maintenance and repairs of the warehouse facility and equipment as necessary.
  • Increase sales by promotional items or suggestive selling while on floor or covering breaks.
  • Promote a positive attitude among teammates and guests.
  • Support Retail Management team and lead warehousing plan to assure easy access and accountability of merchandise.
  • Continuously monitor and provide feedback to Retail Buyer, Retail Operations Manager, and Inventory Manager regarding stock levels.
  • Proactively bring sales opportunities to the above team, analyzing product sales as necessary.
  • Perform other duties as deemed necessary.
  • Ability to accurately process information / merchandise through a register system.
  • Remains knowledgeable of, and abides by, all applicable local, state and federal laws.
  • Maintain a clean, safe, and organized work environment.
  • Uphold and demonstrate a complete understanding company policies and procedures.

Job Requirements

> Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, Buyer and HQ personnel.

> Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.

> Exceptional problem solving/decision making skills combined with the ability to be organized. > Demonstrates financial management, merchandising, analytical, planning and leadership skills.

> Demonstrates the ability to remain flexible in a fast-paced environment.

> Computer knowledge and skill level for basic office functions.

> Physical ability to stand for extended periods and to move and handle boxes (35-70lbs) frequently as necessary to operation, which entails lifting, and perform all functions as set forth above.

> Ability to work varied hours/days, including nights, weekends and holidays, as needed.

> Required to work in any weather conditions including rain, cold and heat possibly for an entire shift.

Experience Required

> Two years retail experience.

> Three to Five years warehouse or inventory management experience.

> Driver’s License

> All education backgrounds accepted, must be 18 or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

If you think you meet these requirements please apply at the following link: http://bit.ly/1SQHyrl (please copy and paste in your browser)

Job Type: Part-time


Catering

Service Systems Associates, the food and beverage contract-holder for the Cincinnati Zoo, is on the lookout for individuals to be hired for the Catering department.

Job Details

This hands-on position requires leadership responsibilities and an intensive customer focus. If hired, you will start out part-time on an “on-call” basis with a varied schedule. There is potential for growth for individuals that demonstrate superior performance.Qualified candidates will have: a broad food and beverage background and specific catering experience (preferably with off-premise catering); the ability to maintain professional composure and a positive attitude while managing multiple priorities in a challenging, fast-paced, and physically demanding environment; willingness to work at a variety of job tasks and to cross-train into various areas of the operation as needed; team orientation and the ability to motivate others to perform their best; strong organization and communication skills; a desire to “raise the bar” for themselves, our operation, our customers, and our client. Interested applicants must submit a resume by email to the address below to set up an interview.

[email protected]


Culinary and Customer Service Positions

SSA, a third party company with the Cincinnati Zoo is now hiring for all culinary and customer service positions. We are only looking for people who will have MONDAY-FRIDAY availability going into the fall from 9a-6p and who is graduated or no longer in school. Be prepared for an on-site interview.

SSA is looking for applicants who are:

  • Highly Motivated
  • Customer Service Dedicated
  • Prepared for a fast paced environment
  • Skilled with communication and teamwork

Requirements:

  • Reliable Transportation
  • Strong Customer Service & Communication Skills
  • Flexible to work weekend hours
  • Ability to multi-task
  • Energetic people who love to work in a fun-filled, high energy atmosphere
  • Can stand on feet for long periods of time
  • Previous food service experience is a plus, but not a requirement!!!

Apply for SSA Online at https://ssacnz.com/jobs/


Kaman’s Art Shoppes Opportunities

Kaman’s Art Shoppes is America’s largest amusement and theme park concessionaires. We offer a variety of art, photo, candy and specialty services.

Current opportunities with Kaman’s Art Shoppes at the Cincinnati Zoo are:

  • Handimals
  • Face Painters

Apply here – http://www.kamansjobs.com